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53 jobs found in hungary - central - budapest

BP
Customer Service Representative - German speaking (fixed term)
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a toruist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE with German language knowledge (fixed term for 2 years) Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative you may have the followingresponsibilities: maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner facilitating the invoicing process As a Customer Service Representative you will make a significant impact by:ensuring a smooth invoicing process by setting up the right vendor and master data ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative role we have the following requirements:fluency in German,(good English and Hungarian language knowledge is an advantage) customer oriented approach flexible, motivated personality relevant experience in the field of Customer Service or in SSC environment is an advantage At BP, weprovide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 05-Nov-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a toruist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE with German language knowledge (fixed term for 2 years) Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative you may have the followingresponsibilities: maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner facilitating the invoicing process As a Customer Service Representative you will make a significant impact by:ensuring a smooth invoicing process by setting up the right vendor and master data ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative role we have the following requirements:fluency in German,(good English and Hungarian language knowledge is an advantage) customer oriented approach flexible, motivated personality relevant experience in the field of Customer Service or in SSC environment is an advantage At BP, weprovide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 05-Nov-2019
BP
Customer Service Representative - German speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a toruist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE with German language knowledge Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative you may have the followingresponsibilities: maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner facilitating the invoicing process As a Customer Service Representative you will make a significant impact by:ensuring a smooth invoicing process by setting up the right vendor and master data ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative role we have the following requirements:fluency in German,(good English and Hungarian language knowledge is an advantage) customer oriented approach flexible, motivated personality relevant experience in the field of Customer Service or in SSC environment is an advantage At BP, weprovide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 05-Nov-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a toruist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE with German language knowledge Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative you may have the followingresponsibilities: maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner facilitating the invoicing process As a Customer Service Representative you will make a significant impact by:ensuring a smooth invoicing process by setting up the right vendor and master data ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative role we have the following requirements:fluency in German,(good English and Hungarian language knowledge is an advantage) customer oriented approach flexible, motivated personality relevant experience in the field of Customer Service or in SSC environment is an advantage At BP, weprovide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 05-Nov-2019
BP
Customer Service Representative - German speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a toruist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE with German language knowledge Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative you may have the followingresponsibilities: maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner facilitating the invoicing process As a Customer Service Representative you will make a significant impact by:ensuring a smooth invoicing process by setting up the right vendor and master data ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative role we have the following requirements:fluency in German,(good English and Hungarian language knowledge is an advantage) customer oriented approach flexible, motivated personality relevant experience in the field of Customer Service or in SSC environment is an advantage At BP, weprovide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 05-Nov-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a toruist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE with German language knowledge Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative you may have the followingresponsibilities: maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner facilitating the invoicing process As a Customer Service Representative you will make a significant impact by:ensuring a smooth invoicing process by setting up the right vendor and master data ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative role we have the following requirements:fluency in German,(good English and Hungarian language knowledge is an advantage) customer oriented approach flexible, motivated personality relevant experience in the field of Customer Service or in SSC environment is an advantage At BP, weprovide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 05-Nov-2019
BP
Customer Service Representative - French Speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a tourist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer-oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE – FRENCH SPEAKING Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as French Speaking Customer Service Representative, you may have the following responsibilities:Maintaining customer and material master database Entering customer orders and following them up Managing customer requests and queries Logging, assigning, tracking progress of complaints & claims from receipt to completion Interacting with customers and stakeholders in a professional, friendly and efficient manner Facilitating the invoicing process As a French speaking Customer Service Representative you will make a significantimpact by:Ensuring a smooth invoicing process by setting up the right vendor and master data Ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products Maintaining our reputation by your professional and helpful attitude towards our customers Being the face and voice of one of the largest global energy company For a French speaking Customer Service Representative role we have the followingrequirements:Fluency in French Good English language knowledge Flexible, motivated personality Relevant experience in the field of Customer Service or in SSC environment is an advantage but fresh-graduates are also welcomed Bachelors’ degree or equivalent experience is required At BP,we provide the following environment & benefits to you:A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable Possibility to join our social communities and networks Chill-out and collaboration spaces in a modern office environment Learning opportunities, language courses and other development opportunities to build a lasting career Different bonus opportunities based on performance, wide range of cafeteria elements Life & health insurance, medical care package Company laptop and phone for private usage Opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? No About BP We are a global energy business involved in every aspect of the energy system. We have 75,000 employees in 80 countries, working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low carbon future. Join us, and be part of what we can accomplish together. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 05-Nov-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a tourist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer-oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE – FRENCH SPEAKING Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as French Speaking Customer Service Representative, you may have the following responsibilities:Maintaining customer and material master database Entering customer orders and following them up Managing customer requests and queries Logging, assigning, tracking progress of complaints & claims from receipt to completion Interacting with customers and stakeholders in a professional, friendly and efficient manner Facilitating the invoicing process As a French speaking Customer Service Representative you will make a significantimpact by:Ensuring a smooth invoicing process by setting up the right vendor and master data Ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products Maintaining our reputation by your professional and helpful attitude towards our customers Being the face and voice of one of the largest global energy company For a French speaking Customer Service Representative role we have the followingrequirements:Fluency in French Good English language knowledge Flexible, motivated personality Relevant experience in the field of Customer Service or in SSC environment is an advantage but fresh-graduates are also welcomed Bachelors’ degree or equivalent experience is required At BP,we provide the following environment & benefits to you:A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable Possibility to join our social communities and networks Chill-out and collaboration spaces in a modern office environment Learning opportunities, language courses and other development opportunities to build a lasting career Different bonus opportunities based on performance, wide range of cafeteria elements Life & health insurance, medical care package Company laptop and phone for private usage Opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? No About BP We are a global energy business involved in every aspect of the energy system. We have 75,000 employees in 80 countries, working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low carbon future. Join us, and be part of what we can accomplish together. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 05-Nov-2019
BP
Internship Finance and Accounting Intern – English and German speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining our prominent team if you have strong analytical skills, you have logical thinking and would like to learn more about the Finance department. Join us and unleash your potential at BP as a Finance and Accounting Intern – English and German speaking Who are we? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Finance and Accounting Intern you may have the followingresponsibilities:Provide support to the receiving team and line manager through value-added tasks Update and distribute daily/ weekly performance reports for B2B and Retail Perform the daily non-routine payment run Support BSI reconciliation activities Support analytical review activities Post journals (reclassification / accruals / prepayments) As a Finance and Accounting Intern you will make a significant impact by:Supporting the RTR department in accounting related tasks Ensure flawless operation through reporting within the Finance department For a Finance and Accounting Internrole we have the following requirements:Ongoing studies and an active Hungarian student status for at least 6 more months from on-boarding on Be able to invest at least 25-30 working hours per week according to agreed schedule Fluency in English Fluency in German preferred (at least B2) Good interpersonal skills, customer focus Experience in Office 365 Proactive attitude and logical thinking At BP, we provide the following environment & benefits to you:A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are highly valued Possibility to join our social communities and networks Chill-out and collaboration spaces in a modern office environment Learning and development opportunities to build a lasting career Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? Yes About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 29-Oct-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining our prominent team if you have strong analytical skills, you have logical thinking and would like to learn more about the Finance department. Join us and unleash your potential at BP as a Finance and Accounting Intern – English and German speaking Who are we? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Finance and Accounting Intern you may have the followingresponsibilities:Provide support to the receiving team and line manager through value-added tasks Update and distribute daily/ weekly performance reports for B2B and Retail Perform the daily non-routine payment run Support BSI reconciliation activities Support analytical review activities Post journals (reclassification / accruals / prepayments) As a Finance and Accounting Intern you will make a significant impact by:Supporting the RTR department in accounting related tasks Ensure flawless operation through reporting within the Finance department For a Finance and Accounting Internrole we have the following requirements:Ongoing studies and an active Hungarian student status for at least 6 more months from on-boarding on Be able to invest at least 25-30 working hours per week according to agreed schedule Fluency in English Fluency in German preferred (at least B2) Good interpersonal skills, customer focus Experience in Office 365 Proactive attitude and logical thinking At BP, we provide the following environment & benefits to you:A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are highly valued Possibility to join our social communities and networks Chill-out and collaboration spaces in a modern office environment Learning and development opportunities to build a lasting career Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? Yes About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 29-Oct-2019
BP
Customer Service Representative - Italian speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a toruist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE with Italian language knowledge Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative you may have the followingresponsibilities: maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner facilitating the invoicing process As a Customer Service Representative you will make a significant impact by:ensuring a smooth invoicing process by setting up the right vendor and master data ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative role we have the following requirements:fluency in Italian,(good English language knowledge is an advantage) customer oriented approach flexible, motivated personality relevant experience in the field of Customer Service or in SSC environment is an advantage At BP, weprovide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 29-Oct-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a toruist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE with Italian language knowledge Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative you may have the followingresponsibilities: maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner facilitating the invoicing process As a Customer Service Representative you will make a significant impact by:ensuring a smooth invoicing process by setting up the right vendor and master data ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative role we have the following requirements:fluency in Italian,(good English language knowledge is an advantage) customer oriented approach flexible, motivated personality relevant experience in the field of Customer Service or in SSC environment is an advantage At BP, weprovide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 29-Oct-2019
BP
Internship - Retail Support Representative - German speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! If you currently study in the field of arts, business studies or maybe economics, and you have strong German language knowledge with customer oriented approach; consider joining our prominent team and unleash your potential at BP as a RETAIL SUPPORT REPRESENTATIVE INTERN with German language knowledge (fixed term for 6 months) Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Retail Support Representative Intern you may have the following responsibilities:Understanding of specific processes / systems enabling efficient support Ensure timely and accurate data entry, storage, retrieval, archiving, maintenance and updates while maintaining data security As a Retail SupportRepresentative Intern you will make a significant impact by:Support the management of performance against key performance metrics (customer satisfaction, service level compliance, transactional accuracy etc.) Support teams through the correct use of all information technology systems For a Retail Support Representative Intern role we have the following requirements:Ongoing, full-time studies in a relevant field Fluency in English and German Ability to work at least 20 hours / week Ability to understand the business requirements and strategy Must demonstrate proficiency in Microsoft Packages (Excel & Word) Strong time management and organizational skills Excellent written/oral communication skills and ability to build effective working relationships Capability to work in a team or individually if required Ability to keep deadlines whilst under pressure without compromising accuracy Highly motivated Exhibit strong Team Player characteristics, constructive communication and active listening skills at all times At BP, we provide the following environment & benefits to you:A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable Possibility to join our social communities and networks Chill-out and collaboration spaces in a modern office environment Learning opportunities and other development opportunities to build a lasting career Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 28-Oct-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! If you currently study in the field of arts, business studies or maybe economics, and you have strong German language knowledge with customer oriented approach; consider joining our prominent team and unleash your potential at BP as a RETAIL SUPPORT REPRESENTATIVE INTERN with German language knowledge (fixed term for 6 months) Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Retail Support Representative Intern you may have the following responsibilities:Understanding of specific processes / systems enabling efficient support Ensure timely and accurate data entry, storage, retrieval, archiving, maintenance and updates while maintaining data security As a Retail SupportRepresentative Intern you will make a significant impact by:Support the management of performance against key performance metrics (customer satisfaction, service level compliance, transactional accuracy etc.) Support teams through the correct use of all information technology systems For a Retail Support Representative Intern role we have the following requirements:Ongoing, full-time studies in a relevant field Fluency in English and German Ability to work at least 20 hours / week Ability to understand the business requirements and strategy Must demonstrate proficiency in Microsoft Packages (Excel & Word) Strong time management and organizational skills Excellent written/oral communication skills and ability to build effective working relationships Capability to work in a team or individually if required Ability to keep deadlines whilst under pressure without compromising accuracy Highly motivated Exhibit strong Team Player characteristics, constructive communication and active listening skills at all times At BP, we provide the following environment & benefits to you:A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable Possibility to join our social communities and networks Chill-out and collaboration spaces in a modern office environment Learning opportunities and other development opportunities to build a lasting career Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 28-Oct-2019
BP
Credit Control Analyst - French speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining our team and unleash your potential at BP as a Credit Control Analyst with French language skills Who are we? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. If you join us as a Credit Control Analyst you may have the followingresponsibilities: Effective collection of customers’ accounts consistent with the company credit standard & policies Deal with customers’ accounts and keeping these fully reconciled Deal promptly with customer queries / issues in order to secure payments Maintain and develop working relationship with the Sales and Customer Service team Ensure timely cash allocation to specific customer accounts performed by outsource provider For a Credit Control Analyst role we have the following requirements:Min. 1 year relevant experience (in the field of finance, AR, credit, collection or similar) SSC experience is an advantage Excellent French knowledge Interpersonal skills with particular focus on customer relationships What do we offer? At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package; company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications - Relocation available No Travel required Negligible travel Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 28-Oct-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining our team and unleash your potential at BP as a Credit Control Analyst with French language skills Who are we? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. If you join us as a Credit Control Analyst you may have the followingresponsibilities: Effective collection of customers’ accounts consistent with the company credit standard & policies Deal with customers’ accounts and keeping these fully reconciled Deal promptly with customer queries / issues in order to secure payments Maintain and develop working relationship with the Sales and Customer Service team Ensure timely cash allocation to specific customer accounts performed by outsource provider For a Credit Control Analyst role we have the following requirements:Min. 1 year relevant experience (in the field of finance, AR, credit, collection or similar) SSC experience is an advantage Excellent French knowledge Interpersonal skills with particular focus on customer relationships What do we offer? At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package; company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications - Relocation available No Travel required Negligible travel Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 28-Oct-2019
BP
HR Services Learning Coordinator - German speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter what field you come from or if you are just kick-starting your career, the diverse field of Learning Services welcomes you with open arms. Consider joining our prominent team if you have strong language proficiency, a customer oriented approach and are looking to build a career in a versatile field. Unleash your potential at BP as a HR SERVICES LEARNING COORDINATOR with English and German language skills Who are we? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a HR Services Learning Coordinator you may have the following responsibilities:managing requests and queries from BP businesses, internal/external partners and learners taking ownership of individual training sessions, maintaining learning catalogues, schedule training courses, manage pre- and post-training activities interacting with partners, learners in a professional and efficient manner in various European languages collaborating with remote global teams to achieve excellent and productive services As a HR Services Learning Coordinator you will make a significant impact by:ensuring positive learner experience by supporting learner queries, publishing and tracking training events enabling smooth training delivery by managing pre-training activities on time whilst collaborating with internal BP and external partners maintaining data integrity in various learning systems by adhering to the BP standards maintaining our reputation by your professional, helpful and pro-active attitude towards our customers and stakeholders and represent one of the largest global energy company For a HR Services Learning Coordinator role we have the following requirements:fluency in English and German customer focus and strive for excellence result and solution oriented flexible and motivated personality with a professional and efficiency driven attitude relevant experience in the field of HR Services / Training Management or in SSC environment is an advantage At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package; company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 25-Oct-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter what field you come from or if you are just kick-starting your career, the diverse field of Learning Services welcomes you with open arms. Consider joining our prominent team if you have strong language proficiency, a customer oriented approach and are looking to build a career in a versatile field. Unleash your potential at BP as a HR SERVICES LEARNING COORDINATOR with English and German language skills Who are we? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a HR Services Learning Coordinator you may have the following responsibilities:managing requests and queries from BP businesses, internal/external partners and learners taking ownership of individual training sessions, maintaining learning catalogues, schedule training courses, manage pre- and post-training activities interacting with partners, learners in a professional and efficient manner in various European languages collaborating with remote global teams to achieve excellent and productive services As a HR Services Learning Coordinator you will make a significant impact by:ensuring positive learner experience by supporting learner queries, publishing and tracking training events enabling smooth training delivery by managing pre-training activities on time whilst collaborating with internal BP and external partners maintaining data integrity in various learning systems by adhering to the BP standards maintaining our reputation by your professional, helpful and pro-active attitude towards our customers and stakeholders and represent one of the largest global energy company For a HR Services Learning Coordinator role we have the following requirements:fluency in English and German customer focus and strive for excellence result and solution oriented flexible and motivated personality with a professional and efficiency driven attitude relevant experience in the field of HR Services / Training Management or in SSC environment is an advantage At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package; company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 25-Oct-2019
BP
Confirms Team Lead
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining BP and unleash your energy as a Confirms Team Lead Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. If you join our Confirms team, you may have the followingresponsibilities: Daily management and supervision of the Team Provide leadership and guidance to the Team Update all relevant systems Ensuring KPI delivery Manage relationships with the key Stakeholders Be the first point of contact of escalation Handle process exceptions and escalations Escalate any significant control breakdown Recognize business changes In the Confirms Team Leadrole we have the following requirements: Relevant degree and minimum 5 years of working experience in the field of administration Experience in managing smaller teams and projects Fluency in English Developing and delivering continuous improvements ideas Language and interpersonal skills with particular focus on client responsiveness Customer- and service-oriented thinking Good business understanding Readiness for action and ability to work under pressure Self confident appearance in relations to the internal and external contacts Strong communication and cooperation skills Assertiveness At BP we provide the following environment & benefits to you: a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are highly valued possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N\\A Essential Education N\\A Essential experience and job requirements N\\A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required Negligible travel Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 24-Oct-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining BP and unleash your energy as a Confirms Team Lead Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. If you join our Confirms team, you may have the followingresponsibilities: Daily management and supervision of the Team Provide leadership and guidance to the Team Update all relevant systems Ensuring KPI delivery Manage relationships with the key Stakeholders Be the first point of contact of escalation Handle process exceptions and escalations Escalate any significant control breakdown Recognize business changes In the Confirms Team Leadrole we have the following requirements: Relevant degree and minimum 5 years of working experience in the field of administration Experience in managing smaller teams and projects Fluency in English Developing and delivering continuous improvements ideas Language and interpersonal skills with particular focus on client responsiveness Customer- and service-oriented thinking Good business understanding Readiness for action and ability to work under pressure Self confident appearance in relations to the internal and external contacts Strong communication and cooperation skills Assertiveness At BP we provide the following environment & benefits to you: a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are highly valued possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N\\A Essential Education N\\A Essential experience and job requirements N\\A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required Negligible travel Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 24-Oct-2019
BP
Talent Acquisition Policy and Process Specialist
BP
Role synopsis In the last couple of years BP HR has been on a journey of change and modernisation to help drive the business agenda. In April we transition to become a global Talent Acquisition team working as a specialist strategic partner with deep discipline based hiring expertise to deliver talent and insights globally and at scale, in line with business strategy. The Global Process team is key to help drive our modernisation agenda for our three key global hiring processes: experienced hires, early careers and field based hiring. We strive to push our practice through modern ‘fit for purpose’ process designed to deliver great candidate and Line Manager experience and by leveraging innovative hiring technology and systems. The role of the Policy & Process Specialist is to lead planning and policy development activity across Talent Acquisition and to provide project expertise and resource. In addition they will provide metrics, measurement and reporting expertise and resource to ensure that the TA policy and process is enabling and improving time to hire, quality of hire, D&I and candidate experience. The role holder operates as a member of the TA Global Process team and is a key point of contact to other Talent Acquisition stakeholders such as HRIS, Group Assessment and Reward working with them to define the TA requirements and ensure that the solutions defined by the other CoE groups is fit for purpose. Key accountabilities STRATEGY & PLANNING Lead on TA policy development in partnership with the rest of the TA Global Process Team, the EA to Head of TA and the TA Leadership team Work with the appropriate stakeholders from across BP (assessment, reward, security) to ensure the approach to policy is in line with business requirements Identify external trends impacting TA, identify opportunities to enhance existing policies in the TA space. Act as Policy SME for the Global Process owners to ensure changes to process are compliant with policies Act as the point of contact for metrics, measurement and reporting to ensure that the data collected throughout the TA processes provide the insights to understand the impact on key deliverables such as D&I, candidate experience and quality of hire PEOPLE FUNDAMENTALSProvide analytics and insights to make robust people and business decisions Base people plan on analysis of data and deep understanding of the business and external trends Proactively share insights, risks and opportunities identified with TA Leadership RIGHT PEOPLE, RIGHT PLACE, RIGHT TIMEWork closely with the TA Leadership team to ensure priorities from the business are understood and incorporated into the policy strategy and approach Partner with Group Assessment to define assessment requirements with regards to policy Deliver reporting to understand the Candidate Experience, Recruiter Experience and Hiring Manager experience throughout all of the hiring processes and work with the Talent Acquisition Directors to identify and implement improvements based on the outcomes Collaborate with Talent Acquisition Delivery to investigate escalated issues Partner with the Segment strategy partners to raise segment issues identified via the delivery team ENVIRONMENTS WHERE PEOPLE & PERFORMANCE THRIVEDrive engagement with our people from their very first interaction with BP Ensure an inclusive and diverse workplace which reflects the communities in which we operate Ensure that D&I is a foundation of the business people plan, and is integrated into all people management activity Know the people in the business area and ensure deep awareness of the ‘pulse’ of the organisation Essential Education Degree qualified or equivalent experience/education Essential experience and job requirements Technical Breadth and depth of experience in TA and/or HR policy Track record of effective strategic partnering experience, supporting businesses/functions of some scale, size and complexity Analytical thinking – comfortable using predictive analytics to identify outcomes and improve decision making; e.g. sourcing strategies, targeted attraction, & strategic workforce shaping Digital Fluency - not only comfortable and competent using technology to enable and enhance ways of working and thinking, also comfortable in the wider digital environment and the interface with business transformation including people, processes and data driven actions Business AcumenDemonstrates ability to apply business acumen and clearly link value to business results e.g. improved decision making, D&I Customer focus – puts the customer and business strategy at the heart of decision making. Ability to guide leaders through choices to best suit business requirements Drives value-adding solutions - deeply integrated to drive business solutions, not operating as a parallel function. Proven track record of improving/adding value and taking things to the next level Externally orientated – well connected, aware of best practice and actively learns from others Other Requirements (e.g. Travel, Location) There are no additional requirements. Please respond with N/A below. Desirable criteria & qualifications Leadership & EQ Role model of the HR Capability Framework with an equal balance of EQ, IQ and Drive Group mind-set - demonstrates an understanding of the value of, and ability to develop, high quality, trust-based relationships with Talent Acquisition colleagues & with the wider organisation - leaders & employees Is self-aware and recognises and can manage impact on others Is actively aware of the morale of their team and works to positively influence this Is politically astute and able to work successfully across organisational boundaries Applies judgement and common sense at scale - demonstrates global understanding of the wider business in support of cross segment/border working and ability to apply sound judgement / wise counsel Acts with integrity Cultural fluency - ability to operate successfully across cultural boundaries with sensitivity OtherExperience of working in a highly matrixed global organisation Relocation available No Travel required Negligible travel Is this a part time position? No About BP We are a global energy business involved in every aspect of the energy system. We have 75,000 employees in 80 countries, working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low carbon future. Join us, and be part of what we can accomplish together. Segment Corporate & Functions Closing Date 18-Dec-2018
Role synopsis In the last couple of years BP HR has been on a journey of change and modernisation to help drive the business agenda. In April we transition to become a global Talent Acquisition team working as a specialist strategic partner with deep discipline based hiring expertise to deliver talent and insights globally and at scale, in line with business strategy. The Global Process team is key to help drive our modernisation agenda for our three key global hiring processes: experienced hires, early careers and field based hiring. We strive to push our practice through modern ‘fit for purpose’ process designed to deliver great candidate and Line Manager experience and by leveraging innovative hiring technology and systems. The role of the Policy & Process Specialist is to lead planning and policy development activity across Talent Acquisition and to provide project expertise and resource. In addition they will provide metrics, measurement and reporting expertise and resource to ensure that the TA policy and process is enabling and improving time to hire, quality of hire, D&I and candidate experience. The role holder operates as a member of the TA Global Process team and is a key point of contact to other Talent Acquisition stakeholders such as HRIS, Group Assessment and Reward working with them to define the TA requirements and ensure that the solutions defined by the other CoE groups is fit for purpose. Key accountabilities STRATEGY & PLANNING Lead on TA policy development in partnership with the rest of the TA Global Process Team, the EA to Head of TA and the TA Leadership team Work with the appropriate stakeholders from across BP (assessment, reward, security) to ensure the approach to policy is in line with business requirements Identify external trends impacting TA, identify opportunities to enhance existing policies in the TA space. Act as Policy SME for the Global Process owners to ensure changes to process are compliant with policies Act as the point of contact for metrics, measurement and reporting to ensure that the data collected throughout the TA processes provide the insights to understand the impact on key deliverables such as D&I, candidate experience and quality of hire PEOPLE FUNDAMENTALSProvide analytics and insights to make robust people and business decisions Base people plan on analysis of data and deep understanding of the business and external trends Proactively share insights, risks and opportunities identified with TA Leadership RIGHT PEOPLE, RIGHT PLACE, RIGHT TIMEWork closely with the TA Leadership team to ensure priorities from the business are understood and incorporated into the policy strategy and approach Partner with Group Assessment to define assessment requirements with regards to policy Deliver reporting to understand the Candidate Experience, Recruiter Experience and Hiring Manager experience throughout all of the hiring processes and work with the Talent Acquisition Directors to identify and implement improvements based on the outcomes Collaborate with Talent Acquisition Delivery to investigate escalated issues Partner with the Segment strategy partners to raise segment issues identified via the delivery team ENVIRONMENTS WHERE PEOPLE & PERFORMANCE THRIVEDrive engagement with our people from their very first interaction with BP Ensure an inclusive and diverse workplace which reflects the communities in which we operate Ensure that D&I is a foundation of the business people plan, and is integrated into all people management activity Know the people in the business area and ensure deep awareness of the ‘pulse’ of the organisation Essential Education Degree qualified or equivalent experience/education Essential experience and job requirements Technical Breadth and depth of experience in TA and/or HR policy Track record of effective strategic partnering experience, supporting businesses/functions of some scale, size and complexity Analytical thinking – comfortable using predictive analytics to identify outcomes and improve decision making; e.g. sourcing strategies, targeted attraction, & strategic workforce shaping Digital Fluency - not only comfortable and competent using technology to enable and enhance ways of working and thinking, also comfortable in the wider digital environment and the interface with business transformation including people, processes and data driven actions Business AcumenDemonstrates ability to apply business acumen and clearly link value to business results e.g. improved decision making, D&I Customer focus – puts the customer and business strategy at the heart of decision making. Ability to guide leaders through choices to best suit business requirements Drives value-adding solutions - deeply integrated to drive business solutions, not operating as a parallel function. Proven track record of improving/adding value and taking things to the next level Externally orientated – well connected, aware of best practice and actively learns from others Other Requirements (e.g. Travel, Location) There are no additional requirements. Please respond with N/A below. Desirable criteria & qualifications Leadership & EQ Role model of the HR Capability Framework with an equal balance of EQ, IQ and Drive Group mind-set - demonstrates an understanding of the value of, and ability to develop, high quality, trust-based relationships with Talent Acquisition colleagues & with the wider organisation - leaders & employees Is self-aware and recognises and can manage impact on others Is actively aware of the morale of their team and works to positively influence this Is politically astute and able to work successfully across organisational boundaries Applies judgement and common sense at scale - demonstrates global understanding of the wider business in support of cross segment/border working and ability to apply sound judgement / wise counsel Acts with integrity Cultural fluency - ability to operate successfully across cultural boundaries with sensitivity OtherExperience of working in a highly matrixed global organisation Relocation available No Travel required Negligible travel Is this a part time position? No About BP We are a global energy business involved in every aspect of the energy system. We have 75,000 employees in 80 countries, working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low carbon future. Join us, and be part of what we can accomplish together. Segment Corporate & Functions Closing Date 18-Dec-2018
BP
Internship -Learning and Development
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining our prominent team if you have strong analytical skills, you have systematic thinking and would like to learn more about the Learning and Development department. Join us and unleash your potential at BP as a Learning and Development Intern Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Learning and Development Intern you may have the followingresponsibilities: Assist the department with administrative tasks Handle e-mails and requests coming from learners Keep contact with other departments Provide statistics regarding trainings As a Learning and Development Intern you will make a significant impact by: Organizing trainings, projects and complex tasks in the L&D department Ensure flawless operation when delivering trainings, projects or other complex tasks in L&D department For a Learning and Development Internrole we have the following requirements: Ongoing studies and active Hungarian student status for at least 6 more months from on-boarding on Be able to invest at least 25-30 working hours per week according to agreed schedule Fluency in English Good interpersonal skills, customer focus Experience and interest in using MS Excel, pivoting, and data analysis Precise, accurate and flexible At BP, we provide the following environment & benefits to you: a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are highly valued possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning and development opportunities to build a lasting career Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? Yes About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 18-Oct-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining our prominent team if you have strong analytical skills, you have systematic thinking and would like to learn more about the Learning and Development department. Join us and unleash your potential at BP as a Learning and Development Intern Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Learning and Development Intern you may have the followingresponsibilities: Assist the department with administrative tasks Handle e-mails and requests coming from learners Keep contact with other departments Provide statistics regarding trainings As a Learning and Development Intern you will make a significant impact by: Organizing trainings, projects and complex tasks in the L&D department Ensure flawless operation when delivering trainings, projects or other complex tasks in L&D department For a Learning and Development Internrole we have the following requirements: Ongoing studies and active Hungarian student status for at least 6 more months from on-boarding on Be able to invest at least 25-30 working hours per week according to agreed schedule Fluency in English Good interpersonal skills, customer focus Experience and interest in using MS Excel, pivoting, and data analysis Precise, accurate and flexible At BP, we provide the following environment & benefits to you: a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are highly valued possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning and development opportunities to build a lasting career Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? Yes About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 18-Oct-2019
BP
Recruiter
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. Consider joining our successful recruitment team, here is your chance to unleash your potential as a Recruiter You will be responsible for hiring the best talent on the market to join BP. You will work closely with your stakeholders across BP, providing them insight, advising market trends based on your expertise and guide them through the full lifecycle recruitment process. You will also be responsible for initiating and implementing projects that make the recruitment experience better for us as a team, for our stakeholders and for our candidates, such as business understanding, any kind of process improvement, talent attraction, diversity of channels, assessment tools, analytics and many more. If you join our Recruitment team, you may have the followingresponsibilities:Partner your stakeholders in the supported service towers, realize and understand their needs, Provide them diverse solutions and advise labour market trends throughout the recruitment process Identify, attract and select the best talent to meet the hiring needs of your departments Develop sourcing plans and widen our channels to reach the most suitable circle of candidates Build a potential pipeline of candidates for new service transitions Contribute to the recruitment strategy, initiate and implement related projects Coach your hiring managers and provide them trainings in recruitment related matters Continuously look for feedback and work towards exceptional partner experience, including your candidates and hiring managers Promote BP at job fairs, universities and various employer branding events Work closely with the wider HR department and incorporate all aspects Actively contribute to a positive, naturally solution focused team environment In the Recruiter role we have the following requirements:Previous, full lifecycle recruitment experience either at an agency or in a corporate environment Solid understanding of the SSC market is an advantage Fluent English and Hungarian, an additional European language knowledge is a plus Excellent stakeholder partnering and communication skills Represent values of both courage and respect Ability to adapt to a changing environment Strong solution focused mindset Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required Negligible travel Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Segment Corporate & Functions Closing Date 17-Oct-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. Consider joining our successful recruitment team, here is your chance to unleash your potential as a Recruiter You will be responsible for hiring the best talent on the market to join BP. You will work closely with your stakeholders across BP, providing them insight, advising market trends based on your expertise and guide them through the full lifecycle recruitment process. You will also be responsible for initiating and implementing projects that make the recruitment experience better for us as a team, for our stakeholders and for our candidates, such as business understanding, any kind of process improvement, talent attraction, diversity of channels, assessment tools, analytics and many more. If you join our Recruitment team, you may have the followingresponsibilities:Partner your stakeholders in the supported service towers, realize and understand their needs, Provide them diverse solutions and advise labour market trends throughout the recruitment process Identify, attract and select the best talent to meet the hiring needs of your departments Develop sourcing plans and widen our channels to reach the most suitable circle of candidates Build a potential pipeline of candidates for new service transitions Contribute to the recruitment strategy, initiate and implement related projects Coach your hiring managers and provide them trainings in recruitment related matters Continuously look for feedback and work towards exceptional partner experience, including your candidates and hiring managers Promote BP at job fairs, universities and various employer branding events Work closely with the wider HR department and incorporate all aspects Actively contribute to a positive, naturally solution focused team environment In the Recruiter role we have the following requirements:Previous, full lifecycle recruitment experience either at an agency or in a corporate environment Solid understanding of the SSC market is an advantage Fluent English and Hungarian, an additional European language knowledge is a plus Excellent stakeholder partnering and communication skills Represent values of both courage and respect Ability to adapt to a changing environment Strong solution focused mindset Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required Negligible travel Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Segment Corporate & Functions Closing Date 17-Oct-2019
BP
Workforce Management (WFM) Specialist - O2C
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining our team if you have broad understanding of Customer Service tools and reports. Here is your chance to unleash your potential as Workforce Management (WFM) Specialist - O2C Who are we? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Workforce Management (WFM) Specialist you may have the following responsibilities:Managing Workforce management /WFM/ to ensure optimal resourcing and that service level goals and objectives are met. Managing workflow, workload, adhering to established service levels, and monitoring overall productivity. Identify scheduling conflicts, recommend and/or implement improvements as required. Customize/Design reports to maintain or develop necessary statistics to support Managers in assessing both individual, team and centre performance.As a Workforce Management (WFM) Specialist you will make a significant impact by:Advising management on capturing additional data to plan for budget and future call and contact volume forecasts, make recommendations for procedural changes, and provide input to improve operations. Conducting workshops to management on workforce management, usage and responsibilities For a Workforce Management (WFM) Specialist role we have the following requirements:Fluency in English Understanding of contact centre software tools and programming requirements (e.g., Genesys, ACD, CC Pulse, CME Experience in development and delivery of reports (e.g., Excel) Excellent communication skills and ability to build effective working relationships Strong eye for detail, accuracy and effective problem solving skills High Level of IT proficiency in Microsoft packages experience of working with data and creating reports client focused and support oriented previous experience in the field of Customer Service or in SSC environment is an advantage At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package; company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 15-Oct-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining our team if you have broad understanding of Customer Service tools and reports. Here is your chance to unleash your potential as Workforce Management (WFM) Specialist - O2C Who are we? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Workforce Management (WFM) Specialist you may have the following responsibilities:Managing Workforce management /WFM/ to ensure optimal resourcing and that service level goals and objectives are met. Managing workflow, workload, adhering to established service levels, and monitoring overall productivity. Identify scheduling conflicts, recommend and/or implement improvements as required. Customize/Design reports to maintain or develop necessary statistics to support Managers in assessing both individual, team and centre performance.As a Workforce Management (WFM) Specialist you will make a significant impact by:Advising management on capturing additional data to plan for budget and future call and contact volume forecasts, make recommendations for procedural changes, and provide input to improve operations. Conducting workshops to management on workforce management, usage and responsibilities For a Workforce Management (WFM) Specialist role we have the following requirements:Fluency in English Understanding of contact centre software tools and programming requirements (e.g., Genesys, ACD, CC Pulse, CME Experience in development and delivery of reports (e.g., Excel) Excellent communication skills and ability to build effective working relationships Strong eye for detail, accuracy and effective problem solving skills High Level of IT proficiency in Microsoft packages experience of working with data and creating reports client focused and support oriented previous experience in the field of Customer Service or in SSC environment is an advantage At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package; company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 15-Oct-2019
BP
Senior Process Engineer (Finance)
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! JOIN our Process Engineering Team if you have deep financial knowledge and experience in transformations. Here is your chance to unleash your potential as SENIOR PROCESS ENGINEER (FINANCE) – English speaking Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Senior Process Engineer you may have the followingresponsibilities:Challenge existing processes for possibility of improvement – work with Operations to drive improvement plans, process monitoring tools and refresher trainings Create process maps for “As-Is†work processes; work with Projects, Training & Operations to document & maintain Process Maps (PM) and Standard Operation Procedures (SOP) to support transition projects Forge relationships with customers and those responsible for the current work process Construct valid work processes where little or no information is documented and ensure existing materials (e.g., process maps / documentation) are updated as and when updates are made to systems or functionality Ensuring that systems (within scope) meet and deliver assurance surrounding compliance requirements Support the continuous maintenance of the Service Catalogue Work with Process Improvement Specialist and Process Improvement Manager to validate and set up measurement systems for SLAs/KPIs and coordinate benchmarking exercises for critical processes and set targets Assist in the execution of continuous improvement projects and/or coach Project Leads on “Just Do It†and CI 7 Step projects: For a Senior Process Engineerrole we have the following requirements:Bachelors’ degree is required Fluency in English Financial / AR / Credit or Customer Service process knowledge Minimum 4 years of experience in transformation, process improvement, continuous improvement (CI) Deep experience with process mapping methodologies and tools Experience leading process mapping and / or workshop facilitation activities; facilitation skills for working issues with groups and teams Experience working in fast-paced, high-demand, ever changing, delivery oriented environments; customer focus Strong time management and organization skills; able to manage conflicting work issues and deadlines to ensure deliverable deadlines are met Able to build contingency plans into daily work to deal with unforeseen circumstances in order to minimise potential problems Experience managing and implementing change; implementing and mentoring continuous improvement systems Coaching expertise with previous training and assessment experience At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required Yes - up to 10% Is this a part time position? No About BP We are a global energy business involved in every aspect of the energy system. We have 75,000 employees in 80 countries, working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low carbon future. Join us, and be part of what we can accomplish together. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 15-Oct-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! JOIN our Process Engineering Team if you have deep financial knowledge and experience in transformations. Here is your chance to unleash your potential as SENIOR PROCESS ENGINEER (FINANCE) – English speaking Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Senior Process Engineer you may have the followingresponsibilities:Challenge existing processes for possibility of improvement – work with Operations to drive improvement plans, process monitoring tools and refresher trainings Create process maps for “As-Is†work processes; work with Projects, Training & Operations to document & maintain Process Maps (PM) and Standard Operation Procedures (SOP) to support transition projects Forge relationships with customers and those responsible for the current work process Construct valid work processes where little or no information is documented and ensure existing materials (e.g., process maps / documentation) are updated as and when updates are made to systems or functionality Ensuring that systems (within scope) meet and deliver assurance surrounding compliance requirements Support the continuous maintenance of the Service Catalogue Work with Process Improvement Specialist and Process Improvement Manager to validate and set up measurement systems for SLAs/KPIs and coordinate benchmarking exercises for critical processes and set targets Assist in the execution of continuous improvement projects and/or coach Project Leads on “Just Do It†and CI 7 Step projects: For a Senior Process Engineerrole we have the following requirements:Bachelors’ degree is required Fluency in English Financial / AR / Credit or Customer Service process knowledge Minimum 4 years of experience in transformation, process improvement, continuous improvement (CI) Deep experience with process mapping methodologies and tools Experience leading process mapping and / or workshop facilitation activities; facilitation skills for working issues with groups and teams Experience working in fast-paced, high-demand, ever changing, delivery oriented environments; customer focus Strong time management and organization skills; able to manage conflicting work issues and deadlines to ensure deliverable deadlines are met Able to build contingency plans into daily work to deal with unforeseen circumstances in order to minimise potential problems Experience managing and implementing change; implementing and mentoring continuous improvement systems Coaching expertise with previous training and assessment experience At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required Yes - up to 10% Is this a part time position? No About BP We are a global energy business involved in every aspect of the energy system. We have 75,000 employees in 80 countries, working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low carbon future. Join us, and be part of what we can accomplish together. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 15-Oct-2019
BP
Senior eSourcing Specialist - with English AND 2nd European language
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Join our eSourcing team if you have sourcing experience, e-auction and online tendering knowledge. Here is your chance to unleash your potential as a SENIOR ESOURCING SPECIALIST English + 2nd European Language required Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Senior eSourcing Specialist you may have the following responsibilities:Project manage various complexity eSourcing events such as RFI, RFP, RFQ, eAuction for direct or indirect categories with ensuring process compliance Gain necessary project information, recommend most suitable event type and strategy and build and execute eSourcing event in the tool, Influence stakeholder decision on eAuction opportunities Communicate status and progress of projects to stakeholders and manage all supplier interactions through event lifecycle At event closure, provide high quality report and analyses for decision making support (eg: excel custom reports, optimisation, online evaluation, scoring) Work in close association with Process Lead and other eSourcing Agents Mentor and support junior team members and further develop Team capability Ensure all Systems and tools are available; issues are raised and escalated in a timely manner to the relevant service providers Support query handling and issue resolution from process perspective (escalations, root cause analysis, key incident reports, document process changes) For a Senior eSourcing Specialist role we have the following requirements:Bachelors’ degree or equivalent experience is required Fluency in English and in one other European language: German / Polish / Spanish / Portuguese / Turkish / Dutch Minimum 3 years relevant Sourcing experience gained in a multinational environment Expert user of any eSourcing/online tendering tool (Ariba, Emptoris is a huge advantage) Strong customer focus and stakeholder relationship management skills Ability to build and maintain effective working relationships across a global matrix organisations At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications - Relocation available No Travel required Negligible travel Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 14-Oct-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Join our eSourcing team if you have sourcing experience, e-auction and online tendering knowledge. Here is your chance to unleash your potential as a SENIOR ESOURCING SPECIALIST English + 2nd European Language required Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Senior eSourcing Specialist you may have the following responsibilities:Project manage various complexity eSourcing events such as RFI, RFP, RFQ, eAuction for direct or indirect categories with ensuring process compliance Gain necessary project information, recommend most suitable event type and strategy and build and execute eSourcing event in the tool, Influence stakeholder decision on eAuction opportunities Communicate status and progress of projects to stakeholders and manage all supplier interactions through event lifecycle At event closure, provide high quality report and analyses for decision making support (eg: excel custom reports, optimisation, online evaluation, scoring) Work in close association with Process Lead and other eSourcing Agents Mentor and support junior team members and further develop Team capability Ensure all Systems and tools are available; issues are raised and escalated in a timely manner to the relevant service providers Support query handling and issue resolution from process perspective (escalations, root cause analysis, key incident reports, document process changes) For a Senior eSourcing Specialist role we have the following requirements:Bachelors’ degree or equivalent experience is required Fluency in English and in one other European language: German / Polish / Spanish / Portuguese / Turkish / Dutch Minimum 3 years relevant Sourcing experience gained in a multinational environment Expert user of any eSourcing/online tendering tool (Ariba, Emptoris is a huge advantage) Strong customer focus and stakeholder relationship management skills Ability to build and maintain effective working relationships across a global matrix organisations At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications - Relocation available No Travel required Negligible travel Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 14-Oct-2019
BP
Performance Reporting Analyst-Register your interest
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! If you have previous experience around annual financial planning processes and regular forecasting, consider joining BP and unleash your energy in our Performance Planning and Reporting team Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. If you join our Performance Planning and Reporting team, you may have the followingresponsibilities:supporting the annual planning process; providing performance, trends and financial insights; supports and prepares the Rolling Forecasts (RFs); facilitates conversations between relevant stakeholders to ensure underlying performance is well understood; supports regular forward looking analysis and insight gathering; translates financial and operational performance to the business; evaluates and articulates the underlying delivery of actuals vs. latest forecasts on a monthly basis; providing commercial support and market intelligence for business partners; measures and uses business insight to provide commentary on forecast variances to facilitate decision making. For the Performance Planning and Reporting roles we have the following requirements:minimum 3 years of finance/accounting/controlling/performance reporting experience; excellent analytical skills with strong attention to detail; intermediate level skills in Excel, Access and ERP systems; strong problem solving and decision making skills; fluency in English (second foreign language knowledge is an advantage); customer- and service-oriented thinking; readiness for action and ability to work under pressure; assertiveness. At BP we provide the following environment & benefits to you:A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are highly valued. Possibility to join our social communities and networks. Chill-out and collaboration spaces in a modern office environment. Learning opportunities, language courses and other development opportunities to build a lasting career. Different bonus opportunities based on performance, wide range of cafeteria elements. Life & health insurance, medical care package. Company laptop and phone for private usage. Opportunity to work from home: up to 2 days / week based on team agreement. Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 11-Oct-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! If you have previous experience around annual financial planning processes and regular forecasting, consider joining BP and unleash your energy in our Performance Planning and Reporting team Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. If you join our Performance Planning and Reporting team, you may have the followingresponsibilities:supporting the annual planning process; providing performance, trends and financial insights; supports and prepares the Rolling Forecasts (RFs); facilitates conversations between relevant stakeholders to ensure underlying performance is well understood; supports regular forward looking analysis and insight gathering; translates financial and operational performance to the business; evaluates and articulates the underlying delivery of actuals vs. latest forecasts on a monthly basis; providing commercial support and market intelligence for business partners; measures and uses business insight to provide commentary on forecast variances to facilitate decision making. For the Performance Planning and Reporting roles we have the following requirements:minimum 3 years of finance/accounting/controlling/performance reporting experience; excellent analytical skills with strong attention to detail; intermediate level skills in Excel, Access and ERP systems; strong problem solving and decision making skills; fluency in English (second foreign language knowledge is an advantage); customer- and service-oriented thinking; readiness for action and ability to work under pressure; assertiveness. At BP we provide the following environment & benefits to you:A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are highly valued. Possibility to join our social communities and networks. Chill-out and collaboration spaces in a modern office environment. Learning opportunities, language courses and other development opportunities to build a lasting career. Different bonus opportunities based on performance, wide range of cafeteria elements. Life & health insurance, medical care package. Company laptop and phone for private usage. Opportunity to work from home: up to 2 days / week based on team agreement. Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 11-Oct-2019
BP
Credit Manager - German Speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining BP and unleash your energy as a German Speaking Credit Manager Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. If you join our Credit team, you may have the followingresponsibilities: Responsible for managing the Credit Risk exposure for the UK & Rhine business to support delivery of business goals through the optimization of the balance between credit risk and reward and applying good business judgment in the decisions made. Contribute to managing debt effectively including collection and exposure management. To approve credit limits within DOA and escalate those above DOA for approval including presenting and provided reasoned recommendations to senior Management Together with Team Leads analyses the performance of different portfolios on a regular basis, reports findings to senior management, proposes actions and monitors implementation Collects information on credit related sales requests, product and process modification, evaluates it from credit risk perspective, makes proposals on implementation to senior credit management and leads the discussion with sales stakeholders In the Credit Managerrole we have the following requirements: Deep finance/ credit analysis experience Strong Credit Management background gained in banking, financial services, or a blue-chip corporate credit environment University Degree preferred (in Economics or related fields) or other Graduation in Economics (High School) 3+ years of Customer Relationship management, Accounts Receivable, Cash Collection or Credit Management experience in an international environment Fluency in German and English language At BP we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are highly valued possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required Yes - up to 25% Is this a part time position? No About BP We are a global energy business involved in every aspect of the energy system. We have 75,000 employees in 80 countries, working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low carbon future. Join us, and be part of what we can accomplish together. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 07-Oct-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining BP and unleash your energy as a German Speaking Credit Manager Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. If you join our Credit team, you may have the followingresponsibilities: Responsible for managing the Credit Risk exposure for the UK & Rhine business to support delivery of business goals through the optimization of the balance between credit risk and reward and applying good business judgment in the decisions made. Contribute to managing debt effectively including collection and exposure management. To approve credit limits within DOA and escalate those above DOA for approval including presenting and provided reasoned recommendations to senior Management Together with Team Leads analyses the performance of different portfolios on a regular basis, reports findings to senior management, proposes actions and monitors implementation Collects information on credit related sales requests, product and process modification, evaluates it from credit risk perspective, makes proposals on implementation to senior credit management and leads the discussion with sales stakeholders In the Credit Managerrole we have the following requirements: Deep finance/ credit analysis experience Strong Credit Management background gained in banking, financial services, or a blue-chip corporate credit environment University Degree preferred (in Economics or related fields) or other Graduation in Economics (High School) 3+ years of Customer Relationship management, Accounts Receivable, Cash Collection or Credit Management experience in an international environment Fluency in German and English language At BP we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are highly valued possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required Yes - up to 25% Is this a part time position? No About BP We are a global energy business involved in every aspect of the energy system. We have 75,000 employees in 80 countries, working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low carbon future. Join us, and be part of what we can accomplish together. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 07-Oct-2019
BP
Customer Service Representative - German speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a toruist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE with German language knowledge Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative you may have the followingresponsibilities: maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner facilitating the invoicing process As a Customer Service Representative you will make a significant impact by:ensuring a smooth invoicing process by setting up the right vendor and master data ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative role we have the following requirements:fluency in German,(good English and Hungarian language knowledge is an advantage) customer oriented approach flexible, motivated personality relevant experience in the field of Customer Service or in SSC environment is an advantage At BP, weprovide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 09-Oct-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a toruist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE with German language knowledge Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative you may have the followingresponsibilities: maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner facilitating the invoicing process As a Customer Service Representative you will make a significant impact by:ensuring a smooth invoicing process by setting up the right vendor and master data ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative role we have the following requirements:fluency in German,(good English and Hungarian language knowledge is an advantage) customer oriented approach flexible, motivated personality relevant experience in the field of Customer Service or in SSC environment is an advantage At BP, weprovide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 09-Oct-2019
BP
Cash and Banking Senior Analyst- Upstream
BP
Role synopsis The primary purpose of Finance is to support improved business performance across Upstream businesses, while maintaining an effective and robust control environment. Cash and Banking Senior Analyst –shall deliver finance and accounting support to the business and countries assigned to the role. Cash and Banking Senior Analyst will control all accounting for cash banking areas belonging to his / her area and supports team members and Outsourced Service Provider (OSP) in problem solving in case of complex and routine accounting matters. Cash and Banking Senior Analyst will work closely with Business / Country teams supported to ensure effective delivery, to resolve issues and they may also play a role to put in place process and efficiency improvements Cash and Banking Senior Analystwill support the cash and banking team lead in strategic project delivery and be the back up for the team leader during times of unavailability. The Senior Analyst will also be responsible for mentoring junior members of the team and ensuring operational consistency accross hub structure The Cash and Banking Senior Analyst will work closely with BPO Treasury and Head of Control on prcesses with hign complexity and support to ensure effective delivery, to resolve issues and put in place process improvements. Key accountabilities Adhering with the tasks outlined in the QMS Systems of GBS Europe Carry out the month/quarter/year end close processes in a timely and accurate manner for complex or difficult processes requiring extensive experience in order to ensure the correct reporting and accounting treatment Resolve queries and issues as they arise with reference to relevant resources such as the Group Reporting Manual, working with the Business / Country teams or other support from within the GBS Europe. Understand processes of BPO Treasury, and act in a supervisory and guidance role Fully understand and apply Group Accounting Policies and relevant Group & Finance Standards & Practices Support the preparation of reporting to external and internal authorities Review and approve balance sheet reconciliation Review Treasury related KPI requirements and ensure they are being met for area of accountability Liaise with OSP Period End Close team to ensure time table is followed Look for opportunities to drive process improvements of a notable nature and work with the relevant people to put these in place. Act as back up to the Cash and Banking Team leader during periods of unavailability Support and drive Modernisation and Transformation Agenda Support Team Leader in implementing strategic actions to standardise the Cash and Banking Hub Comply with any other job-related requirements. This may be defined by a task list, month end or quarter end timetable or defined by one’s relevant team lead or process lead/ ODM or by business contact. Essential Education Educated at degree level, with a relevant accounting qualification Fluency in English Essential experience and job requirements Strong proven analytical and system thinking skills and financial knowledge minimum 5 year experience in related Finance area Language and interpersonal skills with particular focus on client responsiveness Strong level of analytical skills, numeracy and strong financial understanding Customer- and service-oriented thinking, Readiness for action and ability to work under pressure, Track record of involvement in simplification and standardisation projects Self-confident appearance in relations to the internal and external contacts Strong communication and cooperation skills Assertiveness Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required Negligible travel Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 07-Oct-2019
Role synopsis The primary purpose of Finance is to support improved business performance across Upstream businesses, while maintaining an effective and robust control environment. Cash and Banking Senior Analyst –shall deliver finance and accounting support to the business and countries assigned to the role. Cash and Banking Senior Analyst will control all accounting for cash banking areas belonging to his / her area and supports team members and Outsourced Service Provider (OSP) in problem solving in case of complex and routine accounting matters. Cash and Banking Senior Analyst will work closely with Business / Country teams supported to ensure effective delivery, to resolve issues and they may also play a role to put in place process and efficiency improvements Cash and Banking Senior Analystwill support the cash and banking team lead in strategic project delivery and be the back up for the team leader during times of unavailability. The Senior Analyst will also be responsible for mentoring junior members of the team and ensuring operational consistency accross hub structure The Cash and Banking Senior Analyst will work closely with BPO Treasury and Head of Control on prcesses with hign complexity and support to ensure effective delivery, to resolve issues and put in place process improvements. Key accountabilities Adhering with the tasks outlined in the QMS Systems of GBS Europe Carry out the month/quarter/year end close processes in a timely and accurate manner for complex or difficult processes requiring extensive experience in order to ensure the correct reporting and accounting treatment Resolve queries and issues as they arise with reference to relevant resources such as the Group Reporting Manual, working with the Business / Country teams or other support from within the GBS Europe. Understand processes of BPO Treasury, and act in a supervisory and guidance role Fully understand and apply Group Accounting Policies and relevant Group & Finance Standards & Practices Support the preparation of reporting to external and internal authorities Review and approve balance sheet reconciliation Review Treasury related KPI requirements and ensure they are being met for area of accountability Liaise with OSP Period End Close team to ensure time table is followed Look for opportunities to drive process improvements of a notable nature and work with the relevant people to put these in place. Act as back up to the Cash and Banking Team leader during periods of unavailability Support and drive Modernisation and Transformation Agenda Support Team Leader in implementing strategic actions to standardise the Cash and Banking Hub Comply with any other job-related requirements. This may be defined by a task list, month end or quarter end timetable or defined by one’s relevant team lead or process lead/ ODM or by business contact. Essential Education Educated at degree level, with a relevant accounting qualification Fluency in English Essential experience and job requirements Strong proven analytical and system thinking skills and financial knowledge minimum 5 year experience in related Finance area Language and interpersonal skills with particular focus on client responsiveness Strong level of analytical skills, numeracy and strong financial understanding Customer- and service-oriented thinking, Readiness for action and ability to work under pressure, Track record of involvement in simplification and standardisation projects Self-confident appearance in relations to the internal and external contacts Strong communication and cooperation skills Assertiveness Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required Negligible travel Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 07-Oct-2019
BP
Internship - Customer Service Representative Intern - German Speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! If you currently study in the field of arts, business studies or maybe economics, and you have strong German language knowledge with customer oriented approach; consider joining our prominent team and unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE INTERN with German language knowledge (fixed term for 6 months) Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative Intern you may have the following responsibilities:maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner As a Customer Service Representative Intern you will make a significantimpact by: ensuring a smooth invoicing process by setting up the right customer data and entering the right orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative Intern role we have the following requirements:Ongoing, full-time studies in a relevant field Fluency in German (good level of English language knowledge is an advantage) Ability to work at least 20 hours / week Ability to understand the business requirements and strategy Must demonstrate proficiency in Microsoft Packages (Excel & Word) Strong time management and organizational skills Excellent written/oral communication skills and ability to build effective working relationships Capability to work in a team or individually if required Ability to keep deadlines whilst under pressure without compromising accuracy Highly motivated Exhibit strong Team Player characteristics, constructive communication and active listening skills at all times At BP, we provide the following environment & benefits to you:A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable Possibility to join our social communities and networks Chill-out and collaboration spaces in a modern office environment Learning opportunities and other development opportunities to build a lasting career Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 06-Dec-2018
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! If you currently study in the field of arts, business studies or maybe economics, and you have strong German language knowledge with customer oriented approach; consider joining our prominent team and unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE INTERN with German language knowledge (fixed term for 6 months) Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative Intern you may have the following responsibilities:maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner As a Customer Service Representative Intern you will make a significantimpact by: ensuring a smooth invoicing process by setting up the right customer data and entering the right orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative Intern role we have the following requirements:Ongoing, full-time studies in a relevant field Fluency in German (good level of English language knowledge is an advantage) Ability to work at least 20 hours / week Ability to understand the business requirements and strategy Must demonstrate proficiency in Microsoft Packages (Excel & Word) Strong time management and organizational skills Excellent written/oral communication skills and ability to build effective working relationships Capability to work in a team or individually if required Ability to keep deadlines whilst under pressure without compromising accuracy Highly motivated Exhibit strong Team Player characteristics, constructive communication and active listening skills at all times At BP, we provide the following environment & benefits to you:A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable Possibility to join our social communities and networks Chill-out and collaboration spaces in a modern office environment Learning opportunities and other development opportunities to build a lasting career Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 06-Dec-2018
BP
Customer Service Representative - Dutch speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a toruist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE with Dutch language knowledge Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative you may have the followingresponsibilities: maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner facilitating the invoicing process As a Customer Service Representative you will make a significant impact by:ensuring a smooth invoicing process by setting up the right vendor and master data ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative role we have the following requirements:fluency in Dutch,(good English language knowledge is an advantage) customer oriented approach flexible, motivated personality relevant experience in the field of Customer Service or in SSC environment is an advantage At BP, weprovide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 04-Oct-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a toruist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE with Dutch language knowledge Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative you may have the followingresponsibilities: maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner facilitating the invoicing process As a Customer Service Representative you will make a significant impact by:ensuring a smooth invoicing process by setting up the right vendor and master data ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative role we have the following requirements:fluency in Dutch,(good English language knowledge is an advantage) customer oriented approach flexible, motivated personality relevant experience in the field of Customer Service or in SSC environment is an advantage At BP, weprovide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 04-Oct-2019
BP
Counterparty Due Diligence Analyst
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining BP and unleash your energy as a Counterparty Due Diligence Analyst Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. If you join our CDD team, you may have the followingresponsibilities:Reviewing/screening counterparties from compliance point of view Analyzing the results Making assessment of the risk level In the Counterparty Due DiligenceAnalystrole we have the following requirements:Relevant degree 3 to 5 years experience in KYC/AML or compliance Fluency in English Language and interpersonal skills with particular focus on client responsiveness Customer- and service-oriented thinking, Readiness for action and ability to work under pressure, Self confident appearance in relations to the internal and external contacts Strong communication and cooperation skills Assertiveness At BP we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are highly valued possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required Negligible travel Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 04-Oct-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining BP and unleash your energy as a Counterparty Due Diligence Analyst Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. If you join our CDD team, you may have the followingresponsibilities:Reviewing/screening counterparties from compliance point of view Analyzing the results Making assessment of the risk level In the Counterparty Due DiligenceAnalystrole we have the following requirements:Relevant degree 3 to 5 years experience in KYC/AML or compliance Fluency in English Language and interpersonal skills with particular focus on client responsiveness Customer- and service-oriented thinking, Readiness for action and ability to work under pressure, Self confident appearance in relations to the internal and external contacts Strong communication and cooperation skills Assertiveness At BP we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are highly valued possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required Negligible travel Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 04-Oct-2019
BP
Customer Service Team Leader - German speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Join our Order Management team as a Team Leader if you have broad understanding of Customer Service processes and people management experience. Here is your chance to unleash your potential as CUSTOMER SERVICE TEAM LEADER – German speaking Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Team Leader you may have the following responsibilities:Manage a team of (cca 10 FTEs) with complex process management and business interactions Monitor and review day-to-day operational performance to ensuring meeting the service level agreements to ensure delivery meets customer expectations Ensure Global Process Standards are embedded and adhered to in day-to-day operations Proactively identify areas of process and quality improvement and raise those to the relevant stakeholders and process owners. Coach team members to address process gaps, identify inefficiencies Work closely with other team leaders within the Business to ensure that overall operational objectives are met, ideas shared and lessons learnt Carry out regular one to ones with all direct reports to discuss performance and to develop and implement career path plans. Perform quarterly FTE sizing, plan and assign work to team members For a Customer Service Team Leader role we have the following requirements:Educated to Degree standard or equivalent. Min. 3 years relevant experience in the field of Customer Service Min. 2 years relevant experience in People Management & Process Management Fluency in English and in German languages Excellent communication skills and a customer oriented approach Strong performance management skills. Experience using SAP and/or Siebel and MS Office application. At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usageopportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 03-Dec-2018
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Join our Order Management team as a Team Leader if you have broad understanding of Customer Service processes and people management experience. Here is your chance to unleash your potential as CUSTOMER SERVICE TEAM LEADER – German speaking Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Team Leader you may have the following responsibilities:Manage a team of (cca 10 FTEs) with complex process management and business interactions Monitor and review day-to-day operational performance to ensuring meeting the service level agreements to ensure delivery meets customer expectations Ensure Global Process Standards are embedded and adhered to in day-to-day operations Proactively identify areas of process and quality improvement and raise those to the relevant stakeholders and process owners. Coach team members to address process gaps, identify inefficiencies Work closely with other team leaders within the Business to ensure that overall operational objectives are met, ideas shared and lessons learnt Carry out regular one to ones with all direct reports to discuss performance and to develop and implement career path plans. Perform quarterly FTE sizing, plan and assign work to team members For a Customer Service Team Leader role we have the following requirements:Educated to Degree standard or equivalent. Min. 3 years relevant experience in the field of Customer Service Min. 2 years relevant experience in People Management & Process Management Fluency in English and in German languages Excellent communication skills and a customer oriented approach Strong performance management skills. Experience using SAP and/or Siebel and MS Office application. At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usageopportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 03-Dec-2018
BP
Order Management Specialist - German Speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining our Order Management team if you have broad understanding of Customer Service processes. Here is your chance to unleash your potential as ORDER MANAGEMENT SPECIALIST – GERMAN SPEAKING Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a German speaking Order Management Specialist you may have the followingresponsibilities:Provide the customer’s key point of contact when placing orders for International, Domestic Marine and Energy products and services Manage the complex relationship between supplier, customer and sales manager Receive enquiries and orders from customers by phone, email and fax Managing the entire order to invoice process Proactively provide guidance to the customer on the most appropriate ports from which to get their supplies Advise prices derived from the contract and advise an optimum delivery point as appropriate Check that the order value maintains the customer within authorised credit limits and policies Record all complaints received from customers Provide regular feedback on technical and commercial issues raised by customers to the account manager For a German speaking Order Management Specialistrole we have the following requirements:Fluency in English and in German languages Bachelor’s degree or equivalent experience of minimum 3 years in customer service Minimum 3 years of relevant customer service experience in a telephone environment and/or Business Service Center environment is requirement Experience using SAP and/or Siebel and MS Office application Senior stakeholder management skills Excellent written/oral communication skills and ability to build effective working relationships Understand complexities of the shipping, Marine and Energy market, have a deep understanding Customer Service processes At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 04-Oct-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining our Order Management team if you have broad understanding of Customer Service processes. Here is your chance to unleash your potential as ORDER MANAGEMENT SPECIALIST – GERMAN SPEAKING Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a German speaking Order Management Specialist you may have the followingresponsibilities:Provide the customer’s key point of contact when placing orders for International, Domestic Marine and Energy products and services Manage the complex relationship between supplier, customer and sales manager Receive enquiries and orders from customers by phone, email and fax Managing the entire order to invoice process Proactively provide guidance to the customer on the most appropriate ports from which to get their supplies Advise prices derived from the contract and advise an optimum delivery point as appropriate Check that the order value maintains the customer within authorised credit limits and policies Record all complaints received from customers Provide regular feedback on technical and commercial issues raised by customers to the account manager For a German speaking Order Management Specialistrole we have the following requirements:Fluency in English and in German languages Bachelor’s degree or equivalent experience of minimum 3 years in customer service Minimum 3 years of relevant customer service experience in a telephone environment and/or Business Service Center environment is requirement Experience using SAP and/or Siebel and MS Office application Senior stakeholder management skills Excellent written/oral communication skills and ability to build effective working relationships Understand complexities of the shipping, Marine and Energy market, have a deep understanding Customer Service processes At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 04-Oct-2019
BP
International Supply Chain Specialist - Spanish Speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining our prominent team if you have cutomer service or supply chain experience. Here is your chance to unleash your potential as Spanish Speaking International Supply Chain Specialist (afternoon schedule) Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. Join us as a Spanish Speaking International Supply Chain Specialist, if you . want to gain a deeper knowledge of supply chain management in an international level wish to use your fluent Spanish knowledge are familiar with customer service tasks and be able to handle queries and requests are not afraid of using different systems like Excel and customer service softwares are a night-owl and prefer to work in the afternoon/evening (based on the customer's needs from 14 to midnight) For a Spanish Speaking International Supply Chain Specialist role we have the following requirements:minimum 2 years of customer service experience/supply chain/order taking experience fluency in English and Spanish strong Excel skills Strong analytical skills; experience reviewing data and analyzing trends. Ability to work in a fast paced, changing environment At BP, we provide the following environment & benefits for you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are highly valued possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required Negligible travel Is this a part time position? No About BP - Segment Corporate & Functions Closing Date 12-Sep-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining our prominent team if you have cutomer service or supply chain experience. Here is your chance to unleash your potential as Spanish Speaking International Supply Chain Specialist (afternoon schedule) Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. Join us as a Spanish Speaking International Supply Chain Specialist, if you . want to gain a deeper knowledge of supply chain management in an international level wish to use your fluent Spanish knowledge are familiar with customer service tasks and be able to handle queries and requests are not afraid of using different systems like Excel and customer service softwares are a night-owl and prefer to work in the afternoon/evening (based on the customer's needs from 14 to midnight) For a Spanish Speaking International Supply Chain Specialist role we have the following requirements:minimum 2 years of customer service experience/supply chain/order taking experience fluency in English and Spanish strong Excel skills Strong analytical skills; experience reviewing data and analyzing trends. Ability to work in a fast paced, changing environment At BP, we provide the following environment & benefits for you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are highly valued possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required Negligible travel Is this a part time position? No About BP - Segment Corporate & Functions Closing Date 12-Sep-2019
BP
Customer Service Representative - German speaking (fixed term)
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a toruist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE with German language knowledge (fixed term for 2 years) Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative you may have the following responsibilities: maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner facilitating the invoicing process As a Customer Service Representative you will make a significant impact by:ensuring a smooth invoicing process by setting up the right vendor and master data ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative role we have the following requirements:fluency in German,(good English language knowledge is an advantage) customer oriented approach flexible, motivated personality relevant experience in the field of Customer Service or in SSC environment is an advantage At BP, we provide the following environment & benefits to you: a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 03-Oct-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a toruist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE with German language knowledge (fixed term for 2 years) Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative you may have the following responsibilities: maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner facilitating the invoicing process As a Customer Service Representative you will make a significant impact by:ensuring a smooth invoicing process by setting up the right vendor and master data ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative role we have the following requirements:fluency in German,(good English language knowledge is an advantage) customer oriented approach flexible, motivated personality relevant experience in the field of Customer Service or in SSC environment is an advantage At BP, we provide the following environment & benefits to you: a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 03-Oct-2019
BP
Customer Service Representative - Portuguese speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a toruist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE with PORTUGUESE language knowledge Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative you may have the followingresponsibilities: maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner facilitating the invoicing process As a Customer Service Representative you will make a significant impact by:ensuring a smooth invoicing process by setting up the right vendor and master data ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative role we have the following requirements:fluency in Portuguese good English language knowledge customer oriented approach flexible, motivated personality relevant experience in the field of Customer Service or in SSC environment is an advantage At BP, weprovide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 03-Oct-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a toruist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE with PORTUGUESE language knowledge Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative you may have the followingresponsibilities: maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner facilitating the invoicing process As a Customer Service Representative you will make a significant impact by:ensuring a smooth invoicing process by setting up the right vendor and master data ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative role we have the following requirements:fluency in Portuguese good English language knowledge customer oriented approach flexible, motivated personality relevant experience in the field of Customer Service or in SSC environment is an advantage At BP, weprovide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 03-Oct-2019
BP
HR Services Learning Coordinator
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter what field you come from or if you are just kick-starting your career, the diverse field of Learning Services welcomes you with open arms. Consider joining our prominent team if you have strong language proficiency, a customer oriented approach and are looking to build a career in a versatile field. Unleash your potential at BP as a HR SERVICES LEARNING COORDINATOR with English language skill Who are we? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a HR Services Learning Coordinator you may have the following responsibilities:managing requests and queries from BP businesses, internal/external partners and learners taking ownership of individual training sessions, maintaining learning catalogues, schedule training courses, manage pre- and post-training activities interacting with partners, learners in a professional and efficient manner in various European languages collaborating with remote global teams to achieve excellent and productive services As a HR Services Learning Coordinator you will make a significant impact by:ensuring positive learner experience by supporting learner queries, publishing and tracking training events enabling smooth training delivery by managing pre-training activities on time whilst collaborating with internal BP and external partners maintaining data integrity in various learning systems by adhering to the BP standards maintaining our reputation by your professional, helpful and pro-active attitude towards our customers and stakeholders and represent one of the largest global energy company For a HR Services Learning Coordinator role we have the following requirements:fluency in English and GERMAN OR DUTCH OR SPANISH OR FRENCH customer focus and strive for excellence result and solution oriented flexible and motivated personality with a professional and efficiency driven attitude relevant experience in the field of HR Services / Training Management or in SSC environment is an advantage At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package; company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 03-Oct-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter what field you come from or if you are just kick-starting your career, the diverse field of Learning Services welcomes you with open arms. Consider joining our prominent team if you have strong language proficiency, a customer oriented approach and are looking to build a career in a versatile field. Unleash your potential at BP as a HR SERVICES LEARNING COORDINATOR with English language skill Who are we? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a HR Services Learning Coordinator you may have the following responsibilities:managing requests and queries from BP businesses, internal/external partners and learners taking ownership of individual training sessions, maintaining learning catalogues, schedule training courses, manage pre- and post-training activities interacting with partners, learners in a professional and efficient manner in various European languages collaborating with remote global teams to achieve excellent and productive services As a HR Services Learning Coordinator you will make a significant impact by:ensuring positive learner experience by supporting learner queries, publishing and tracking training events enabling smooth training delivery by managing pre-training activities on time whilst collaborating with internal BP and external partners maintaining data integrity in various learning systems by adhering to the BP standards maintaining our reputation by your professional, helpful and pro-active attitude towards our customers and stakeholders and represent one of the largest global energy company For a HR Services Learning Coordinator role we have the following requirements:fluency in English and GERMAN OR DUTCH OR SPANISH OR FRENCH customer focus and strive for excellence result and solution oriented flexible and motivated personality with a professional and efficiency driven attitude relevant experience in the field of HR Services / Training Management or in SSC environment is an advantage At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package; company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 03-Oct-2019
BP
Customer Service Representative - German speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a toruist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE with German language knowledge Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative you may have the followingresponsibilities: maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner facilitating the invoicing process As a Customer Service Representative you will make a significant impact by:ensuring a smooth invoicing process by setting up the right vendor and master data ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative role we have the following requirements:fluency in German,(good English, French and Hungarian language knowledge is an advantage) customer oriented approach flexible, motivated personality relevant experience in the field of Customer Service or in SSC environment is an advantage At BP, weprovide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 02-Oct-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a toruist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE with German language knowledge Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative you may have the followingresponsibilities: maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner facilitating the invoicing process As a Customer Service Representative you will make a significant impact by:ensuring a smooth invoicing process by setting up the right vendor and master data ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative role we have the following requirements:fluency in German,(good English, French and Hungarian language knowledge is an advantage) customer oriented approach flexible, motivated personality relevant experience in the field of Customer Service or in SSC environment is an advantage At BP, weprovide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 02-Oct-2019
BP
Customer Service Representative - Spanish Speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a toruist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE with SPANISH language knowledge Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative you may have the followingresponsibilities: maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner facilitating the invoicing process As a Customer Service Representative you will make a significant impact by:ensuring a smooth invoicing process by setting up the right vendor and master data ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative role we have the following requirements:fluency in Spanish good English language knowledge customer oriented approach flexible, motivated personality relevant experience in the field of Customer Service or in SSC environment is an advantage At BP, weprovide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 30-Sep-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a toruist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE with SPANISH language knowledge Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative you may have the followingresponsibilities: maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner facilitating the invoicing process As a Customer Service Representative you will make a significant impact by:ensuring a smooth invoicing process by setting up the right vendor and master data ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative role we have the following requirements:fluency in Spanish good English language knowledge customer oriented approach flexible, motivated personality relevant experience in the field of Customer Service or in SSC environment is an advantage At BP, weprovide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 30-Sep-2019
BP
Order Management Specialist - Norwegian Speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Join our Order Management team if you have broad understanding of Customer Service processes. Here is your chance to unleash your potential as ORDER MANAGEMENT SPECIALIST – NORWEGIAN SPEAKING Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as an Order Management Specialist you may have the followingresponsibilities:Provide the customer’s key point of contact when placing orders for International, Domestic Marine and Energy products and services Manage the complex relationship between supplier, customer and sales manager Receive enquiries and orders from customers by phone, email and fax Managing the entire order to invoice process Proactively provide guidance to the customer on the most appropriate ports from which to get their supplies Advise prices derived from the contract and advise an optimum delivery point as appropriate Check that the order value maintains the customer within authorised credit limits and policies Record all complaints received from customers Provide regular feedback on technical and commercial issues raised by customers to the account manager For an Order Management Specialistrole we have the following requirements:Fluency in English and in Norwegian languages Bachelor’s degree or equivalent experience of minimum 3 years in customer service Minimum 2 years of relevant customer service experience in a telephone environment and/or Business Service Center environment is requirement Experience using SAP and/or Siebel and MS Office application Senior stakeholder management skills Excellent written/oral communication skills and ability to build effective working relationships Understand complexities of the shipping, Marine and Energy market, have a deep understanding Customer Service processes At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 27-Sep-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Join our Order Management team if you have broad understanding of Customer Service processes. Here is your chance to unleash your potential as ORDER MANAGEMENT SPECIALIST – NORWEGIAN SPEAKING Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as an Order Management Specialist you may have the followingresponsibilities:Provide the customer’s key point of contact when placing orders for International, Domestic Marine and Energy products and services Manage the complex relationship between supplier, customer and sales manager Receive enquiries and orders from customers by phone, email and fax Managing the entire order to invoice process Proactively provide guidance to the customer on the most appropriate ports from which to get their supplies Advise prices derived from the contract and advise an optimum delivery point as appropriate Check that the order value maintains the customer within authorised credit limits and policies Record all complaints received from customers Provide regular feedback on technical and commercial issues raised by customers to the account manager For an Order Management Specialistrole we have the following requirements:Fluency in English and in Norwegian languages Bachelor’s degree or equivalent experience of minimum 3 years in customer service Minimum 2 years of relevant customer service experience in a telephone environment and/or Business Service Center environment is requirement Experience using SAP and/or Siebel and MS Office application Senior stakeholder management skills Excellent written/oral communication skills and ability to build effective working relationships Understand complexities of the shipping, Marine and Energy market, have a deep understanding Customer Service processes At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 27-Sep-2019
BP
Customer Service Representative - Swedish speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a toruist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE - SWEDISH speaking - Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative you may have the followingresponsibilities: maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner facilitating the invoicing process As a Customer Service Representative you will make a significant impact by:ensuring a smooth invoicing process by setting up the right vendor and master data ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative role we have the following requirements:fluency in Swedish good English language knowledge customer oriented approach flexible, motivated personality relevant experience in the field of Customer Service or in SSC environment is an advantage but fresh-graduates are also welcomed At BP, weprovide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 27-Sep-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a toruist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE - SWEDISH speaking - Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative you may have the followingresponsibilities: maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner facilitating the invoicing process As a Customer Service Representative you will make a significant impact by:ensuring a smooth invoicing process by setting up the right vendor and master data ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative role we have the following requirements:fluency in Swedish good English language knowledge customer oriented approach flexible, motivated personality relevant experience in the field of Customer Service or in SSC environment is an advantage but fresh-graduates are also welcomed At BP, weprovide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 27-Sep-2019
BP
Credit Analyst - Polish speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining our team unleash your potential at BP as a CREDIT ANALYST with Polish language skills Who are we? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. If you join us as a Credit Analyst you may have the followingresponsibilities:Perform regular and event driven credit assessments of the customers based on the Downstream & ESA Credit Policy and DoA Exposure Management and Monitoring Stakeholder management with all relevant people inside or outside of Credit cross GBS and cross business in Europe For a Credit Analyst role we have the following requirements:Fluency in Polish Broad credit analysis knowledge Credit management background gained in banking, financial services, or a blue-chip corporate credit environment University Degree prefered (in Economics or related fields) or other Graduation in Economics (High School) 3+ years of Customer Relationship management, Accounts Receivable, Cash Collection or Credit Management experience in an international environment What do we offer? At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package; company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required Negligible travel Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 26-Sep-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining our team unleash your potential at BP as a CREDIT ANALYST with Polish language skills Who are we? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. If you join us as a Credit Analyst you may have the followingresponsibilities:Perform regular and event driven credit assessments of the customers based on the Downstream & ESA Credit Policy and DoA Exposure Management and Monitoring Stakeholder management with all relevant people inside or outside of Credit cross GBS and cross business in Europe For a Credit Analyst role we have the following requirements:Fluency in Polish Broad credit analysis knowledge Credit management background gained in banking, financial services, or a blue-chip corporate credit environment University Degree prefered (in Economics or related fields) or other Graduation in Economics (High School) 3+ years of Customer Relationship management, Accounts Receivable, Cash Collection or Credit Management experience in an international environment What do we offer? At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package; company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required Negligible travel Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 26-Sep-2019
BP
Credit Control Analyst - Polish speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining our team and unleash your potential at BP as a Credit Control Analyst with Polish language skills Who are we? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. If you join us as a Credit Control Analyst you may have the followingresponsibilities: Effective collection of customers’ accounts consistent with the company credit standard & policies Deal with customers’ accounts and keeping these fully reconciled Deal promptly with customer queries / issues in order to secure payments Maintain and develop working relationship with the Sales and Customer Service team Ensure timely cash allocation to specific customer accounts performed by outsource provider For a Credit Control Analyst role we have the following requirements:Min. 1 year relevant experience (in the field of finance, AR, credit, collection or similar) SSC experience is an advantage Excellent Polish knowledge Interpersonal skills with particular focus on customer relationships What do we offer? At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package; company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications - Relocation available No Travel required Negligible travel Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 26-Sep-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining our team and unleash your potential at BP as a Credit Control Analyst with Polish language skills Who are we? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. If you join us as a Credit Control Analyst you may have the followingresponsibilities: Effective collection of customers’ accounts consistent with the company credit standard & policies Deal with customers’ accounts and keeping these fully reconciled Deal promptly with customer queries / issues in order to secure payments Maintain and develop working relationship with the Sales and Customer Service team Ensure timely cash allocation to specific customer accounts performed by outsource provider For a Credit Control Analyst role we have the following requirements:Min. 1 year relevant experience (in the field of finance, AR, credit, collection or similar) SSC experience is an advantage Excellent Polish knowledge Interpersonal skills with particular focus on customer relationships What do we offer? At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package; company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications - Relocation available No Travel required Negligible travel Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 26-Sep-2019
BP
HR Services Analyst - Register your interest
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter what field you come from or if you are just kick-starting your career, the diverse field of HR Services welcomes you with open arms. Consider joining our prominent team if you have strong language proficiency, a customer oriented approach and are looking to build a career in a versatile field. Unleash your potential at BP as a MEMBER OF THE HR SERVICES DEPARTMENT AS A WORKFORCE ADMINISTRATION ANALYST OR A FIRST LEVEL SUPPORT ANALYST with English and German language skills Who are we? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. Register your interest today for our Workforce Administration Analyst or First Level Support Analyst position. More information about registering your interest for a position is available below. What do we offer? If you join us as a HR Services Workforce Administration Analyst you may have the followingresponsibilities:provide HR administrative support for approximately 40 countries process and record all employee life-cycle events and data management updates in SAP develop ad-hoc custom reports to support BP HR Advisors and HR Operations adhere to all request management requirements in our ticketing tool If you join us as a HR Services First Level Support Analyst you may have the followingresponsibilities:provide excellent customer support whilst maintaining effective working relationships with HR business teams provide 1st and 2nd level support for in scope applications and infrastructure including performance Management, Learning Operations and data interfaces record, analyze and manage incidents in line with Service Level Agreements (SLAs) follow defined Problem and Incident Management processes, escalate where necessary and deliver regular updates to customers and management participate in Release Management process for releases relating to the applications maintain relevant support documentation for application As a member of the HR Services Department you will make a significant impact by:maintaining data integrity in various systems by adhering to the BP standards maintaining our reputation by your professional, helpful and pro-active attitude towards our customers and stakeholders ensuring positive customer experience by the ability to work with people at all levels and across organization boundaries For both of the roles, we have the following requirements:fluency in English and German strong eye for detail, accuracy and effective problem solving skills good working knowledge of MS Word, Excel and PowerPoint with basic understanding of browsers and networks experience of working and manipulating data and creating reports client focused and support oriented experience of working in ticketing / incident management systems (Oracle Siebel, Remedy etc.) and SAP HR OR relevant experience in the field of HR Services / Customer Service or in SSC environment is an advantage At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package; company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Register your interest:BP is looking to expand its community in the market place and develop meaningful relationships with prospective candidates before a vacancy becomes immediately available. This way we can ensure that you receive information about BP and your area of interest whilst you build up a relationship with a BP recruiter. If you are interested in connecting with us, join our talent community by submitting an application form. How does it work? Our talent community pool offers you the opportunity to be contacted about future vacancies specifically matched to your experience, qualifications and ambitions. Your application will be reviewed by a BP recruiter and if your experience is a good fit then we will be in touch to better understand your timings, ambitions and share more information about BP with you. Please note that you are not applying for a live vacancy and are instead registering interest in a specific discipline. Once you have done so, your details will become integrated into our candidate database so our recruiters are able to contact you about future live opportunities. Who should register interest? If you are looking for your next role, just contemplating making a move or curious about finding out about relevant positions in BP, you should register with us today and we will be in touch. Check further open positions here:https://careers.bpglobal.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25078&siteid=5012&PageType=searchResults&SearchType=linkquery&LinkID=2405985&_ga=2.101476545.1166287675.1534320163-678773748.1517814393#keyWordSearch=&locati Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 25-Sep-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter what field you come from or if you are just kick-starting your career, the diverse field of HR Services welcomes you with open arms. Consider joining our prominent team if you have strong language proficiency, a customer oriented approach and are looking to build a career in a versatile field. Unleash your potential at BP as a MEMBER OF THE HR SERVICES DEPARTMENT AS A WORKFORCE ADMINISTRATION ANALYST OR A FIRST LEVEL SUPPORT ANALYST with English and German language skills Who are we? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. Register your interest today for our Workforce Administration Analyst or First Level Support Analyst position. More information about registering your interest for a position is available below. What do we offer? If you join us as a HR Services Workforce Administration Analyst you may have the followingresponsibilities:provide HR administrative support for approximately 40 countries process and record all employee life-cycle events and data management updates in SAP develop ad-hoc custom reports to support BP HR Advisors and HR Operations adhere to all request management requirements in our ticketing tool If you join us as a HR Services First Level Support Analyst you may have the followingresponsibilities:provide excellent customer support whilst maintaining effective working relationships with HR business teams provide 1st and 2nd level support for in scope applications and infrastructure including performance Management, Learning Operations and data interfaces record, analyze and manage incidents in line with Service Level Agreements (SLAs) follow defined Problem and Incident Management processes, escalate where necessary and deliver regular updates to customers and management participate in Release Management process for releases relating to the applications maintain relevant support documentation for application As a member of the HR Services Department you will make a significant impact by:maintaining data integrity in various systems by adhering to the BP standards maintaining our reputation by your professional, helpful and pro-active attitude towards our customers and stakeholders ensuring positive customer experience by the ability to work with people at all levels and across organization boundaries For both of the roles, we have the following requirements:fluency in English and German strong eye for detail, accuracy and effective problem solving skills good working knowledge of MS Word, Excel and PowerPoint with basic understanding of browsers and networks experience of working and manipulating data and creating reports client focused and support oriented experience of working in ticketing / incident management systems (Oracle Siebel, Remedy etc.) and SAP HR OR relevant experience in the field of HR Services / Customer Service or in SSC environment is an advantage At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package; company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Register your interest:BP is looking to expand its community in the market place and develop meaningful relationships with prospective candidates before a vacancy becomes immediately available. This way we can ensure that you receive information about BP and your area of interest whilst you build up a relationship with a BP recruiter. If you are interested in connecting with us, join our talent community by submitting an application form. How does it work? Our talent community pool offers you the opportunity to be contacted about future vacancies specifically matched to your experience, qualifications and ambitions. Your application will be reviewed by a BP recruiter and if your experience is a good fit then we will be in touch to better understand your timings, ambitions and share more information about BP with you. Please note that you are not applying for a live vacancy and are instead registering interest in a specific discipline. Once you have done so, your details will become integrated into our candidate database so our recruiters are able to contact you about future live opportunities. Who should register interest? If you are looking for your next role, just contemplating making a move or curious about finding out about relevant positions in BP, you should register with us today and we will be in touch. Check further open positions here:https://careers.bpglobal.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25078&siteid=5012&PageType=searchResults&SearchType=linkquery&LinkID=2405985&_ga=2.101476545.1166287675.1534320163-678773748.1517814393#keyWordSearch=&locati Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 25-Sep-2019
BP
Customer Service Representative - Spanish and Portuguese speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a toruist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE with SPANISH and PORTUGUESE language knowledge Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative you may have the followingresponsibilities: maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner facilitating the invoicing process As a Customer Service Representative you will make a significant impact by:ensuring a smooth invoicing process by setting up the right vendor and master data ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative role we have the following requirements:fluency in Spanish and in Portuguese good English language knowledge customer oriented approach flexible, motivated personality relevant experience in the field of Customer Service or in SSC environment is an advantage At BP, weprovide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 25-Sep-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a toruist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE with SPANISH and PORTUGUESE language knowledge Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative you may have the followingresponsibilities: maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner facilitating the invoicing process As a Customer Service Representative you will make a significant impact by:ensuring a smooth invoicing process by setting up the right vendor and master data ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative role we have the following requirements:fluency in Spanish and in Portuguese good English language knowledge customer oriented approach flexible, motivated personality relevant experience in the field of Customer Service or in SSC environment is an advantage At BP, weprovide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 25-Sep-2019
BP
Customer Service Representative - German speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a toruist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE with German language knowledge Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative you may have the followingresponsibilities: maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner facilitating the invoicing process As a Customer Service Representative you will make a significant impact by:ensuring a smooth invoicing process by setting up the right vendor and master data ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative role we have the following requirements:fluency in German,(good English and Hungarian language knowledge is an advantage) customer oriented approach flexible, motivated personality relevant experience in the field of Customer Service or in SSC environment is an advantage At BP, weprovide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 02-Oct-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter whether you are a fresh graduate, a toruist guide, a teacher, a translator or you are already working in customer service. Consider joining our prominent team if you have strong language knowledge and customer oriented approach. Unleash your potential at BP as a CUSTOMER SERVICE REPRESENTATIVE with German language knowledge Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Customer Service Representative you may have the followingresponsibilities: maintaining customer and material master database entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner facilitating the invoicing process As a Customer Service Representative you will make a significant impact by:ensuring a smooth invoicing process by setting up the right vendor and master data ensuring smooth sales process by entering the right customer orders of our ca. 85.000 products maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Customer Service Representative role we have the following requirements:fluency in German,(good English and Hungarian language knowledge is an advantage) customer oriented approach flexible, motivated personality relevant experience in the field of Customer Service or in SSC environment is an advantage At BP, weprovide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 02-Oct-2019
BP
HR Services Customer Contact Specialist - German and English speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter what field you come from, if you have experience in handling customer queries, the diverse field of HR Services welcomes you with open arms. Consider joining our prominent team if you have strong language proficiency, a customer oriented approach and are looking to build a career in a versatile field. Unleash your potential at BP as a HR SERVICES CUSTOMER CONTACT SPECIALIST with English and German language skills Who are we? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a HR Services Customer Contact Specialist you may have the followingresponsibilities:first point of contact for employees and Line Managers (via email, phone and chat), answering queries on policy, process and redirects non HR queries as required promote the use of customer self- service by coaching customers to utilise portal resolve customer contact (when possible) at the first point of contact, effectively managing the balance between quality of response and customer experience and the target response time triage customer requests and queries, applying judgement to hand over requests/ queries to the Complex Inquiry or specialist tier 2 team as appropriate effectively utilise service enabling technologies and the CRM tool by creating, accurately recording and managing customer requests execute simple Workday transactions (as needed) As a HR Services Customer Contact Specialist you will make a significant impact by:ensuring positive customer experience by the ability to work with people at all levels and across organization boundaries maintaining data integrity in various systems by adhering to the BP standards maintaining our reputation by your professional, helpful and pro-active attitude towards our customers and stakeholders and represent one of the largest global energy company For a HR Services Customer Contact Specialist role we have the following requirements:fluency in English and German university or college degree and 1-3 years of relevant previous experience ability to support remote access population and know, when to seek support from senior colleagues strong customer service skills and solution focus digital fluency – strong systems and computer skills and experience across full spectrum of systems and technologies in use ability to build and maintain relationships with key business and HR customers ability to work well independently and as a member of the team At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package; company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 16-Sep-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter what field you come from, if you have experience in handling customer queries, the diverse field of HR Services welcomes you with open arms. Consider joining our prominent team if you have strong language proficiency, a customer oriented approach and are looking to build a career in a versatile field. Unleash your potential at BP as a HR SERVICES CUSTOMER CONTACT SPECIALIST with English and German language skills Who are we? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a HR Services Customer Contact Specialist you may have the followingresponsibilities:first point of contact for employees and Line Managers (via email, phone and chat), answering queries on policy, process and redirects non HR queries as required promote the use of customer self- service by coaching customers to utilise portal resolve customer contact (when possible) at the first point of contact, effectively managing the balance between quality of response and customer experience and the target response time triage customer requests and queries, applying judgement to hand over requests/ queries to the Complex Inquiry or specialist tier 2 team as appropriate effectively utilise service enabling technologies and the CRM tool by creating, accurately recording and managing customer requests execute simple Workday transactions (as needed) As a HR Services Customer Contact Specialist you will make a significant impact by:ensuring positive customer experience by the ability to work with people at all levels and across organization boundaries maintaining data integrity in various systems by adhering to the BP standards maintaining our reputation by your professional, helpful and pro-active attitude towards our customers and stakeholders and represent one of the largest global energy company For a HR Services Customer Contact Specialist role we have the following requirements:fluency in English and German university or college degree and 1-3 years of relevant previous experience ability to support remote access population and know, when to seek support from senior colleagues strong customer service skills and solution focus digital fluency – strong systems and computer skills and experience across full spectrum of systems and technologies in use ability to build and maintain relationships with key business and HR customers ability to work well independently and as a member of the team At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package; company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 16-Sep-2019
BP
Process Architect - Automation CoE
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining us and unleash your potential at BP as a Process Architect – Automation CoE Who are we? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. Automation is a strategic productivity and transformation enabler, and there is significant demand for end-to-end process optimisation through automation solutions. The Process Architect will play a critical role in analysing a process, identifying optimisation opportunities, and owning the resultant automation pipeline for the relevant function. If you join us as a Process Architect – Automation CoE you may have the followingresponsibilities:The Process Architect will engage with key stakeholders within the Global Process Owner and Transformation teams to hold iterative process assessments for their respective functions or business areas, ensuring alignment on optimisation outcomes Lead optimisation assessments and automation delivery Collate and own the automation related pipeline that feeds into the Automation CoE Facilitate workshops for process analysis, design and optimization implementation activities Ensure appropriate control framework is in place against modified or new process activities In some cases the Process Architect will lead a team of one or more Process Engineers For a Process Architect – Automation CoE role we have the following requirements:Bachelor’s degree Minimum 4 years relevant business experience and knowledge of existing business support activities required; similar job experience gained in a customer-focused business-to-business environment Strong background in process optimisation, with exposure to process improvement methodologies Experience leading process mapping and / or workshop facilitation activities; facilitation skills for working issues with groups and teams Experience managing and implementing change; implementing and mentoring continuous improvement systems What do we offer? At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package; company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications - Relocation available No Travel required Yes - up to 25% Is this a part time position? No About BP We are a global energy business involved in every aspect of the energy system. We have 75,000 employees in 80 countries, working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low carbon future. Join us, and be part of what we can accomplish together. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 13-Sep-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining us and unleash your potential at BP as a Process Architect – Automation CoE Who are we? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. Automation is a strategic productivity and transformation enabler, and there is significant demand for end-to-end process optimisation through automation solutions. The Process Architect will play a critical role in analysing a process, identifying optimisation opportunities, and owning the resultant automation pipeline for the relevant function. If you join us as a Process Architect – Automation CoE you may have the followingresponsibilities:The Process Architect will engage with key stakeholders within the Global Process Owner and Transformation teams to hold iterative process assessments for their respective functions or business areas, ensuring alignment on optimisation outcomes Lead optimisation assessments and automation delivery Collate and own the automation related pipeline that feeds into the Automation CoE Facilitate workshops for process analysis, design and optimization implementation activities Ensure appropriate control framework is in place against modified or new process activities In some cases the Process Architect will lead a team of one or more Process Engineers For a Process Architect – Automation CoE role we have the following requirements:Bachelor’s degree Minimum 4 years relevant business experience and knowledge of existing business support activities required; similar job experience gained in a customer-focused business-to-business environment Strong background in process optimisation, with exposure to process improvement methodologies Experience leading process mapping and / or workshop facilitation activities; facilitation skills for working issues with groups and teams Experience managing and implementing change; implementing and mentoring continuous improvement systems What do we offer? At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package; company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications - Relocation available No Travel required Yes - up to 25% Is this a part time position? No About BP We are a global energy business involved in every aspect of the energy system. We have 75,000 employees in 80 countries, working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low carbon future. Join us, and be part of what we can accomplish together. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 13-Sep-2019
BP
Senior Sourcing Specialist - English speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Join our sourcing team if you have sourcing, negotiation experience and you have proven track record of key stakeholder management. Here is your chance to unleash your potential as SENIOR SOURCING SPECIALIST - English speaking Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Senior Sourcing Specialist you may have the following responsibilities:Drive and manage end-to-end sourcing and contracting projects as per business request Coaching and coordination of junior team members in bigger projects Manage and coordinate the supplier selection process Identify and evaluate sourcing opportunities Negotiate and agree relevant contract terms with suppliers Looking for opportunities to drive process improvements Manage key stakeholder & supplier relationships Generate reports and analyse data depending on the project requirements As a Senior Sourcing Specialist you will make a significant impact by:Ensure that the business requirements are well-understood and properly covered in the category level discussions and sourcing process Contribute to the development of the respective category strategies For aSenior Sourcing Specialist role we have the following requirements:Fluency in Polish or in Dutch is a huge advantage Advanced English language knowledge is required 3-5 years of relevant sourcing experience, gained preferably in a multinational environment 1-2 years category specific experience Proven experience in dealing with external partners, especially with suppliers Experience with contract creation, negotiation and maintenance Strong influencing and negotiation skills Bachelors’ degree or equivalent experience is required At BP, weprovide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networkschill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications - Relocation available No Travel required Negligible travel Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 13-Sep-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Join our sourcing team if you have sourcing, negotiation experience and you have proven track record of key stakeholder management. Here is your chance to unleash your potential as SENIOR SOURCING SPECIALIST - English speaking Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Senior Sourcing Specialist you may have the following responsibilities:Drive and manage end-to-end sourcing and contracting projects as per business request Coaching and coordination of junior team members in bigger projects Manage and coordinate the supplier selection process Identify and evaluate sourcing opportunities Negotiate and agree relevant contract terms with suppliers Looking for opportunities to drive process improvements Manage key stakeholder & supplier relationships Generate reports and analyse data depending on the project requirements As a Senior Sourcing Specialist you will make a significant impact by:Ensure that the business requirements are well-understood and properly covered in the category level discussions and sourcing process Contribute to the development of the respective category strategies For aSenior Sourcing Specialist role we have the following requirements:Fluency in Polish or in Dutch is a huge advantage Advanced English language knowledge is required 3-5 years of relevant sourcing experience, gained preferably in a multinational environment 1-2 years category specific experience Proven experience in dealing with external partners, especially with suppliers Experience with contract creation, negotiation and maintenance Strong influencing and negotiation skills Bachelors’ degree or equivalent experience is required At BP, weprovide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networkschill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications - Relocation available No Travel required Negligible travel Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 13-Sep-2019
BP
Senior Customer Service Representative - Dutch speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! If you already have some experience in the field of customer service, you have strong language knowledge and customer oriented approach, consider joining our prominent team. Unleash your potential at BP as a SENIOR CUSTOMER SERVICE REPRESENTATIVE with Dutch language knowledge Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centers, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Senior Customer Service Representative you may have the followingresponsibilities:entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner ensuring a smooth invoicing process by setting up the right vendor and master data As a Senior Customer Service Representative you will make a significant impact by: coordinating the allocated portfolio (key customers)’s queries end-to-end maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Senior Customer Service Representativerole we have the following requirements: fluency in Dutch (good level of English language knowledge is an advantage) customer oriented approach flexible, motivated personality being open to challenges and willing to learn complex systems and processes 1-2 years of experience in the field of Customer Service or in SSC environment At BP, we provide the following environment & benefits to you: a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 12-Sep-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! If you already have some experience in the field of customer service, you have strong language knowledge and customer oriented approach, consider joining our prominent team. Unleash your potential at BP as a SENIOR CUSTOMER SERVICE REPRESENTATIVE with Dutch language knowledge Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centers, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a Senior Customer Service Representative you may have the followingresponsibilities:entering customer orders and following them up managing customer requests and queries logging, assigning, tracking progress of complaints & claims from receipt to completion interacting with customers and stakeholders in a professional, friendly and efficient manner ensuring a smooth invoicing process by setting up the right vendor and master data As a Senior Customer Service Representative you will make a significant impact by: coordinating the allocated portfolio (key customers)’s queries end-to-end maintaining our reputation by your professional and helpful attitude towards our customers being the face and voice of one of the largest global energy company For a Senior Customer Service Representativerole we have the following requirements: fluency in Dutch (good level of English language knowledge is an advantage) customer oriented approach flexible, motivated personality being open to challenges and willing to learn complex systems and processes 1-2 years of experience in the field of Customer Service or in SSC environment At BP, we provide the following environment & benefits to you: a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities N/A Essential Education N/A Essential experience and job requirements N/A Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 12-Sep-2019
BP
Group Reporting Team Leader
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining BP and unleash your energy as a Group Reporting Team Leader Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. If you join our Group Reporting team, you may have the followingresponsibilities:- Coach and develop members of the team and coordinate team activities. - Look for opportunities to drive process improvements. - Support Business clients in understanding their General Ledger and Group reporting. - Ensure timely and accurate Group Accounts submissions. - Provide support for audits. - Support the team members in resolution of queries and issues as they arise. - Deal with Outsourced Service Providers and act as point of escalation for issues. In the Group Reporting Team Leader role we have the following requirements:5+ years' experience in finance area; At least 2 years' experience in managing a team; Excellent level of analytical skills, numeracy and financial awareness; Readiness for action and ability to work under pressure; Excellent communication and cooperation skills; Fluency in English; Italian language knowledge is an advantage. At BP we provide the following environment & benefits to you:A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are highly valued. Possibility to join our social communities and networks. Chill-out and collaboration spaces in a modern office environment. Learning opportunities, language courses and other development opportunities to build a lasting career. Different bonus opportunities based on performance, wide range of cafeteria elements. Life & health insurance, medical care package. Company laptop and phone for private usage. Opportunity to work from home: up to 2 days / week based on team agreement. Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required Negligible travel Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 07-Jun-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining BP and unleash your energy as a Group Reporting Team Leader Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. If you join our Group Reporting team, you may have the followingresponsibilities:- Coach and develop members of the team and coordinate team activities. - Look for opportunities to drive process improvements. - Support Business clients in understanding their General Ledger and Group reporting. - Ensure timely and accurate Group Accounts submissions. - Provide support for audits. - Support the team members in resolution of queries and issues as they arise. - Deal with Outsourced Service Providers and act as point of escalation for issues. In the Group Reporting Team Leader role we have the following requirements:5+ years' experience in finance area; At least 2 years' experience in managing a team; Excellent level of analytical skills, numeracy and financial awareness; Readiness for action and ability to work under pressure; Excellent communication and cooperation skills; Fluency in English; Italian language knowledge is an advantage. At BP we provide the following environment & benefits to you:A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are highly valued. Possibility to join our social communities and networks. Chill-out and collaboration spaces in a modern office environment. Learning opportunities, language courses and other development opportunities to build a lasting career. Different bonus opportunities based on performance, wide range of cafeteria elements. Life & health insurance, medical care package. Company laptop and phone for private usage. Opportunity to work from home: up to 2 days / week based on team agreement. Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) N/A Desirable criteria & qualifications N/A Relocation available No Travel required Negligible travel Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 07-Jun-2019
BP
Order Management Specialist - French Speaking
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining our Order Management team if you have broad understanding of Customer Service processes. Here is your chance to unleash your potential as ORDER MANAGEMENT SPECIALIST – FRENCH SPEAKING Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a French speaking Order Management Specialist you may have the followingresponsibilities:Provide the customer’s key point of contact when placing orders for International, Domestic Marine and Energy products and services Manage the complex relationship between supplier, customer and sales manager Receive enquiries and orders from customers by phone, email and fax Managing the entire order to invoice process Proactively provide guidance to the customer on the most appropriate ports from which to get their supplies Advise prices derived from the contract and advise an optimum delivery point as appropriate Check that the order value maintains the customer within authorised credit limits and policies Record all complaints received from customers Provide regular feedback on technical and commercial issues raised by customers to the account manager For a French speaking Order Management Specialistrole we have the following requirements:Fluency in English and in French languages Bachelor’s degree or equivalent experience of minimum 3 years in customer service Minimum 3 years of relevant customer service experience in a telephone environment and/or Business Service Center environment is requirement Experience using SAP and/or Siebel and MS Office application Senior stakeholder management skills Excellent written/oral communication skills and ability to build effective working relationships Understand complexities of the shipping, Marine and Energy market, have a deep understanding Customer Service processes At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 06-Sep-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining our Order Management team if you have broad understanding of Customer Service processes. Here is your chance to unleash your potential as ORDER MANAGEMENT SPECIALIST – FRENCH SPEAKING Who we are? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. What do we offer? If you join us as a French speaking Order Management Specialist you may have the followingresponsibilities:Provide the customer’s key point of contact when placing orders for International, Domestic Marine and Energy products and services Manage the complex relationship between supplier, customer and sales manager Receive enquiries and orders from customers by phone, email and fax Managing the entire order to invoice process Proactively provide guidance to the customer on the most appropriate ports from which to get their supplies Advise prices derived from the contract and advise an optimum delivery point as appropriate Check that the order value maintains the customer within authorised credit limits and policies Record all complaints received from customers Provide regular feedback on technical and commercial issues raised by customers to the account manager For a French speaking Order Management Specialistrole we have the following requirements:Fluency in English and in French languages Bachelor’s degree or equivalent experience of minimum 3 years in customer service Minimum 3 years of relevant customer service experience in a telephone environment and/or Business Service Center environment is requirement Experience using SAP and/or Siebel and MS Office application Senior stakeholder management skills Excellent written/oral communication skills and ability to build effective working relationships Understand complexities of the shipping, Marine and Energy market, have a deep understanding Customer Service processes At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 06-Sep-2019
BP
Junior Credit Analyst - Polish Speaking (Fix term - 7 months)
BP
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining our team unleash your potential at BP as a Junior Credit Analyst with Polish language skills Who are we? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. If you join us as a Junior Credit Analyst you may have the followingresponsibilities: Perform credit activities to ensure trade debtor balances are tightly controlled Carry out credit risk appraisal of new and existing customers Continuous monitoring customers' portfolio regarding alerts Acquire and review financial data for customers, using market information and data provided by specialist credit agencies, through the internet and direct from the customer, working together with representatives from the business as appropriate Analyze the information to assess the credit worthiness of customers and to assign a risk rating as outlined by the Credit Policy To prepare and support documents for period close In a Credit Analyst role we have the followingrequirements: Foundation knowledge of credit analysis 2+ years of Customer Relationship management, Accounts Receivable, Cash Collection or Credit Management experience Good level of analytical skills, numeracy and financial awareness Fluency in English and Polish language High level of Excel knowledge SSC experience is an advantage University Degree preferred (in Economics or related fields) or other Graduation in Economics (High School) At BP we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are highly valued possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) n/a Desirable criteria & qualifications - Relocation available No Travel required Negligible travel Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future.Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities.All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 27-May-2019
Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! Consider joining our team unleash your potential at BP as a Junior Credit Analyst with Polish language skills Who are we? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. If you join us as a Junior Credit Analyst you may have the followingresponsibilities: Perform credit activities to ensure trade debtor balances are tightly controlled Carry out credit risk appraisal of new and existing customers Continuous monitoring customers' portfolio regarding alerts Acquire and review financial data for customers, using market information and data provided by specialist credit agencies, through the internet and direct from the customer, working together with representatives from the business as appropriate Analyze the information to assess the credit worthiness of customers and to assign a risk rating as outlined by the Credit Policy To prepare and support documents for period close In a Credit Analyst role we have the followingrequirements: Foundation knowledge of credit analysis 2+ years of Customer Relationship management, Accounts Receivable, Cash Collection or Credit Management experience Good level of analytical skills, numeracy and financial awareness Fluency in English and Polish language High level of Excel knowledge SSC experience is an advantage University Degree preferred (in Economics or related fields) or other Graduation in Economics (High School) At BP we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are highly valued possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) n/a Desirable criteria & qualifications - Relocation available No Travel required Negligible travel Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future.Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities.All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 27-May-2019
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