HR Services Analyst - Register your interest

  • BP

Job Description

Role synopsis BP – This is your place! Find the right position to explore your potential in the exciting and vibrant universe of BP, one of the world’s leading energy companies! No matter what field you come from or if you are just kick-starting your career, the diverse field of HR Services welcomes you with open arms. Consider joining our prominent team if you have strong language proficiency, a customer oriented approach and are looking to build a career in a versatile field. Unleash your potential at BP as a MEMBER OF THE HR SERVICES DEPARTMENT AS A WORKFORCE ADMINISTRATION ANALYST OR A FIRST LEVEL SUPPORT ANALYST with English and German language skills Who are we? From the deep sea to the desert, from rigs to fuel retail sites and research centres, BP delivers light, heat, and mobility solutions for a changing world. In our Global Business Services offices in Budapest and Szeged we provide services to move our business forward. As we are continuously growing we look for experienced professionals to contribute to our success. Register your interest today for our Workforce Administration Analyst or First Level Support Analyst position. More information about registering your interest for a position is available below. What do we offer? If you join us as a HR Services Workforce Administration Analyst you may have the followingresponsibilities:provide HR administrative support for approximately 40 countries process and record all employee life-cycle events and data management updates in SAP develop ad-hoc custom reports to support BP HR Advisors and HR Operations adhere to all request management requirements in our ticketing tool If you join us as a HR Services First Level Support Analyst you may have the followingresponsibilities:provide excellent customer support whilst maintaining effective working relationships with HR business teams provide 1st and 2nd level support for in scope applications and infrastructure including performance Management, Learning Operations and data interfaces record, analyze and manage incidents in line with Service Level Agreements (SLAs) follow defined Problem and Incident Management processes, escalate where necessary and deliver regular updates to customers and management participate in Release Management process for releases relating to the applications maintain relevant support documentation for application As a member of the HR Services Department you will make a significant impact by:maintaining data integrity in various systems by adhering to the BP standards maintaining our reputation by your professional, helpful and pro-active attitude towards our customers and stakeholders ensuring positive customer experience by the ability to work with people at all levels and across organization boundaries For both of the roles, we have the following requirements:fluency in English and German strong eye for detail, accuracy and effective problem solving skills good working knowledge of MS Word, Excel and PowerPoint with basic understanding of browsers and networks experience of working and manipulating data and creating reports client focused and support oriented experience of working in ticketing / incident management systems (Oracle Siebel, Remedy etc.) and SAP HR OR relevant experience in the field of HR Services / Customer Service or in SSC environment is an advantage At BP, we provide the following environment & benefits to you:a company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the mindset of giving back to our environment are valuable possibility to join our social communities and networks chill-out and collaboration spaces in a modern office environment learning opportunities, language courses and other development opportunities to build a lasting career different bonus opportunities based on performance, wide range of cafeteria elements life & health insurance, medical care package; company laptop and phone for private usage opportunity to work from home: up to 2 days / week based on team agreement Register your interest:BP is looking to expand its community in the market place and develop meaningful relationships with prospective candidates before a vacancy becomes immediately available. This way we can ensure that you receive information about BP and your area of interest whilst you build up a relationship with a BP recruiter. If you are interested in connecting with us, join our talent community by submitting an application form. How does it work? Our talent community pool offers you the opportunity to be contacted about future vacancies specifically matched to your experience, qualifications and ambitions. Your application will be reviewed by a BP recruiter and if your experience is a good fit then we will be in touch to better understand your timings, ambitions and share more information about BP with you. Please note that you are not applying for a live vacancy and are instead registering interest in a specific discipline. Once you have done so, your details will become integrated into our candidate database so our recruiters are able to contact you about future live opportunities. Who should register interest? If you are looking for your next role, just contemplating making a move or curious about finding out about relevant positions in BP, you should register with us today and we will be in touch. Check further open positions here: Key accountabilities - Essential Education - Essential experience and job requirements - Other Requirements (e.g. Travel, Location) - Desirable criteria & qualifications - Relocation available No Travel required No Is this a part time position? No About BP Our business is the exploration, production, refining, trading and distribution of energy. This is what we do, and we do it on a truly global scale. BP operates with business activities and customers in more than 80 countries across six continents. Every day, we serve millions of customers around the world. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future. Global Business Services (GBS) is BP’s shared services organisation. GBS add value by standardising and modernising business activities, whilst maintaining a robust control environment and driving operational excellence. There are five GBS Centres globally, situated in Europe, Africa, Asia, America and ANZ and Central Teams across all locations as well as the UK and Houston. We have been continuing to develop our European Service Centre in Budapest, Hungary since 2009 and now we are extending our presence in Szeged as well. We aim to bring dynamism to the country and opportunities to all our current and future employees. Due to upcoming corporate transitions and our progressively growing competence over multifaceted business processes, our European service centre is persistently broadening its range of prominent career opportunities in both cities. We offer more and more B2B roles for career planners as well as increasingly complex, high-level, senior positions to seasoned experts. We are seeking individuals who share our values and are ready to make our business and culture stronger. Our key aim is to keep building on the successes we’ve seen over recent years, driving through the many and varied projects we’re working on that demonstrate continuous improvement. We strive to inspire our employees by creating an enjoyable, challenging work environment whilst simultaneously providing balance in private and work life, advancement through compensation, fun at work and shared devotion in volunteering and charity activities. All roles in BP Global Business Services offer some form of agile working to enable you to integrate your work and personal commitments. Talk to us about what agile working could look like for you. Segment Corporate & Functions Closing Date 25-Sep-2019

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